Rocío Belén Romero

G

Renewal Specialist

Global Insurance Services

Sep 2023 - Current (1 year 9 months)

As a Renewal Specialist, I served as a dedicated customer service representative specializing in both home and commercial insurance. My role involved managing renewals and providing exceptional support to clients, ensuring their needs were met effectively. Additionally, I provided virtual assistance to the Customer Service department, enhancing operational efficiency and communication. I also offered administrative assistance to the accounting department, which contributed to streamlined processes and improved overall service delivery.

E

Sales REPRESENTATIVE

ELAMEK S.A. www.elamek.com

Dec 2022 - Sep 2023 (10 months)

As a Sales Representative, I was responsible for driving sales growth by identifying customer needs and providing tailored solutions. I developed strong relationships with clients, ensuring high levels of satisfaction and repeat business. Additionally, I collaborated with the accounting and HR departments, providing administrative assistance that streamlined processes and improved overall efficiency within the sales team. This cross-departmental support not only enhanced my understanding of the business operations but also contributed to a more cohesive work environment, ultimately benefiting our sales objectives.

N

RENEWAL INSURANCE AGENT

New Alliance Insurance Brokers Inc.

Jan 2020 - Dec 2022 (3 years)

S

ADMINISTRATIVE RECEPTIONIST

SELEC LLC|TECH SOLUTIONS

Nov 2016 - Mar 2017 (5 months)

Roles: customer and supplier service, appointment bookmanagement, debit/credit memos and invoicing through Tango system.

I

TRAVEL COORDINATOR AND TOURISM TECHNICIAN

Instituto TECH

Mar 2016 - Dec 2018 (2 years 10 months)

C

PART-TIME SECRETARY

Cristian Paz, Accountant|2652

Jan 2015 - Mar 2016 (1 year 3 months)

Roles: telephone support, files and appointment book management and running errands to banks, AFIP or other.

T

SALESPERSON

TRAVEL ROCK S.A

Mar 2010 - May 2011 (1 year 3 months)

Roles: travel representative in schools and in charge oforganizing meetings and the signing of contracts.

A

CUSTOMER SERVICE REPRESENTATIVE

APEX AMERICA |CUSTOMER CARE CENTER

Jun 2008 - Feb 2010 (1 year 9 months)

www.apexamerica.com 577 Mitre St., Rosario City, Argentina. Roles: telephone customer service representative andsales agent for clients of an USA-based finance company.

Rocío Belén Romero

About

Detail

Contact Rocío regarding:

Timeline

Résumé

Languages:

Rocío's behavioral traits
Rocío's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.