Roberto Ayala Casados

Roberto Ayala Casados

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Coordinador de gestión humana
Mexico City, Mexico

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Timeline


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Résumé


Jobs verified_user 17% verified
  • ESFLO MKTING
    Coordinador de Gestión Humana verified_user Verified experience
    ESFLO MKTING
    Nov 2024 - Current (9 months)
  • L
    Gerente de oficina
    Ley
    Aug 2024 - Nov 2024 (4 months)
  • C
    HR Business Partner manager
    Contact Finance CDMX
    Apr 2023 - Jan 2024 (10 months)
    In charge of the sales department in human resources, managing effective strategies for CDMX. Optimization and creation of internal policies, analyzing terminations, creating specific action plans to address cases of resignations and absenteeism, improving talent retention. Focused on organizational development, implementing events, benefits and compensation systems that increase team motivation and performance
  • Firstsource
    HR Business Partner
    Firstsource
    Nov 2022 - Mar 2023 (5 months)
    I provided human resources support to 4 international clients, ensuring a service adapted to their needs. Creating and implementing internal policies and processes that improved the operational efficiency of the department. Management of payroll incidents for a total of up to 400 employees, guaranteeing their correct payment. Attention and support to operational and administrative staff, facilitating the resolution of queries and problems. Responsible for internal recruitment for senior managers and in charge of hiring and dismissal of personnel
  • T
    Coordinador de RR. HH.
    Teleperformance
    May 2016 - Oct 2022 (6 years 6 months)
    HRBP Coordinator, providing care to up to 2,500 employees, ensuring an optimal experience in talent management. Collaboration with various renowned international clients, adapting strategies to their specific requirements. Creation of rotation projections and development of weekly action plans to improve staff retention. In charge of the labor relations area, achieving a significant reduction in the percentage of complaints related to terminations. Recruitment and internal selection management for new campaigns, covering positions from operators to middle and high management levels. Organization and coordination of events both for clients and at the corporate level, promoting organizational culture.
  • T
    HRBP Coordinator
    Teleperformance Mexico
    May 2016 - Oct 2022 (6 years 6 months)
Education verified_user 0% verified
  • Unitech
    Licenciatura, Derecho
    Unitech
    May 2024 - Jan 2025 (9 months)
    Currently studying
  • U
    Licenciatura, Administración y gestión de empresas, general
    Universidad Nacional Autónoma de México UNAM
    Jan 2015 - Dec 2020 (6 years)