• Responsible for reviewing and maintaining production servers and performing software and hardware testing on Intel CPUs within production and testing environments.
• Responsible for training new team members.
• Responsible for documenting issues related to production, yield, defects and machine performance.
I
IT Support Specialist
Jun 2020 - Jun 2021(1 year 1 month)
• Responsible for providing customer service and technical support for Apple devices, both in and out of warranty under a defined time.
• Responsible for the management and documentation of inventories and tickets.
Repair Technician (Internship)
Ingrammicro
Oct 2019 - Dec 2019(3 months)
• Responsible for mobile devices diagnostics and repair following the quality standards within a specified timeframe.