Richard Herskovitz
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Executive Recruiter
Reisterstown, Maryland, United States
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Full-time jobs
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USD80K/year
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Résumé
Jobs
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Executive Recruiter/Talent AcquisitionPatrice and AssociatesJan 2019 - Current (6 years 5 months)• Achieved 95% customer satisfaction in candidate placement services, as measured by post-hire surveys and feedback from hospitality clients.- FExecutive RecruiterFree State Staffing Service, LLCJan 2017 - Jan 2019 (2 years 1 month)• Increased candidate placement efficiency by 35%, successfully matching over 300 independent insurance adjusters with nationwide insurance companies in under 6 months. • Improved customer retention by 20%, implementing targeted retention strategies that strengthened relationships with key insurance clients. • Enhanced customer satisfaction to 90%, based on post-placement surveys, by ensuring prompt candidate sourcing and effective communication with insurance partners. • Drove customer growth by 15%, securing long-term contracts with 25+ new insurance companies through relationship management and tailored service solutions.
- CFounder, President, and CEOChampion Pawnbrokers, IncJan 1993 - Jan 2015 (22 years 1 month)• Founded and grew Champion Pawnbrokers, Inc. into a leading business in the pawn industry, overseeing all aspects of operations, including strategic planning, finance, and customer service. • Directed business development efforts, expanding the company's market presence, and increasing profitability. • Implemented innovative business strategies and operational improvements to enhance efficiency and customer satisfaction. • Managed a team of professionals, fostering a collaborative work environment and ensuring high standards of performance and compliance.
- SVice President/PartnerSamuelson's Boston Loan Office, IncDec 1984 - Jan 1992 (7 years 2 months)• Developed an innovative software solution specifically for the pawn industry, resulting in a 20% increase in operational efficiency and enhanced market competitiveness. • Directed daily operations, optimized inventory management strategies, and led a team of up to 20 employees, achieving a 15% increase in overall productivity. • Designed and executed customer relationship management (CRM) strategies to improve customer retention and drive sales growth. • Spearheaded process improvement initiatives that delivered cost savings and enhanced operational performance. • Negotiated supplier contracts and streamlined procurement processes, reducing costs while upholding high-quality standards.
Education
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- UBachelor of ScienceUniversity of Maryland University CollegeNov 1979 - Dec 1983 (4 years 2 months)Richard Herskovitz's Resume