Richard Bautista
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Richard Bautista

Richard Bautista  new_releases

About

Detail

Billing Manager & Regulatory reporting Specialist
Munich, Bavaria, Germany

Contact Richard regarding: 

work
Full-time jobs
Starting at EUR3.5K/month ~USD4.02K/month

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • G
    Billing Manager & Regulatory reporting Specialist
    Getnet - PagoNxt Merchant Solutions
    Nov 2022 - Current (2 years 8 months)
  • BT
    Billing Manager
    BT
    May 2020 - Sep 2022 (2 years 5 months)
    - To have the end to end ownership on bill production of customer portfolio - Ensure that customer disputes are studied and resolved as required - Build and maintain outstanding relationship with stakeholders
  • TATA CONSULTANCY SERVICES TCS
    Project training lead (SME)
    TATA CONSULTANCY SERVICES TCS
    Jan 2019 - Jul 2019 (7 months)
    - Responsible to deliver the induction and training for the project new joiners - Strategically update knowledge articles to ensure information accuracy - Engaged in reporting and escalations with the management
  • TATA CONSULTANCY SERVICES TCS
    IT Service Desk Specialist
    TATA CONSULTANCY SERVICES TCS
    Dec 2016 - Dec 2018 (2 years 1 month)
    - Internally promoted to L1.5: Responsible to assist colleagues with advanced technical issues for elevated troubleshooting - Internally promoted to End User Support at client’s office: Backup support responsible for costumer onsite assistance - English & Spanish IT customer service, picking calls, chats and emails - Responsible to solve IT issues, software installation, troubleshooting, and remote guidance in general
  • TATA CONSULTANCY SERVICES TCS
    IT Service Desk Specialist
    TATA CONSULTANCY SERVICES TCS
    Jul 2014 - Jun 2015 (1 year)
    - English & Spanish IT customer service, picking calls and emails - Responsible to assist with IT related issues as a first level support
Education verified_user 0% verified
  • Universidad del Norte
    Industrial Engineering
    Universidad del Norte
    Jan 2009 - Jun 2014 (5 years 6 months)