Bilingual customer service specialist and freelance communications expert with over five years of
experience across global brands including Doordash, Starbucks, Credit Karma, and Republic Services.
Adept at delivering empathetic support, managing complex inquiries, and crafting emotionally resonant
communication. Currently pursuing a degree in Tourism and Hotel Management, aligning practical
experience with long-term professional growth. Entrepreneurial, detail-oriented, and passionate about
language, service, and symbolic storytelling.