Bilingual Customer Service Agent with 5 years of experience. Expert in the field of Technical Support working for several companies that are specified in customer service/Technical Support. I speak two languages: English/Spanish, both languages mastered. Demonstrated ability to work as a team and adapt to change quickly. I spent the first 20 years of my life in North Carolina, United States, where I had the privilege of learning and mastering the English language as well as never forgetting my native language, Spanish.