Ricardo Guerra

Ricardo Guerra

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Vp of Global Partnerships and Alliances
Yucatan, Mexico

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Résumé


Jobs verified_user 0% verified
  • T
    VP of Global Partnerships and Alliances
    TecsPal
    Jan 2025 - Current (1 year 5 months)
  • TLNT Group
    Fractional Sr. Partnerships Manager
    TLNT Group
    Jan 2025 - Current (1 year 5 months)
  • Serviap Global
    Head of Revenue
    Serviap Global
    Jun 2023 - Dec 2024 (1 year 7 months)
  • Serviap Global
    Director, Business Development and Partnerships
    Serviap Global
    May 2023 - Jun 2023 (2 months)
  • Globalization Partners
    Sr. Director,Business Development
    Globalization Partners
    Jan 2020 - Jul 2022 (2 years 7 months)
    Direct and oversee all aspects of the Business Development Strategy. Acquiring New Business/Partnerships for Globalization Partners. Highlights: Implemented a global bdr strategy for Globalization Partners Built a world class Business Development Organization Helped company from 20M ARR to 4.8B Introduced Sales Productivity Technologies Increase SQL production YOY Exceeding targets Created new Social/Outbound strategies 2020 Marketing Excellence recipient 2021 MVP recipient
  • Globalization Partners
    Director of Business Development
    Globalization Partners
    Jan 2019 - Dec 2019 (1 year)
    Recruit, hire, develop, retain and mentor business development representatives • Manage day to day activities of the BDR team including live coaching and mentoring, reviewing lead volume, queues and disposition, call statistics, conversions and pipeline build. • Report on prospecting activity, forecast to marketing management and maintain a consistent command of the numbers that drive the business • Oversee the daily activities and quota performance management of individual BDRs to ensure key performance metrics are met; operate as a hands-on manager - listen to calls, iterate cadences, perfect talk-tracks, etc. • Cultivate and maintain a culture of constant improvement • Set and communicate clear objectives for the team and in
  • Microsoft
    Senior Sales Operation Manager - Office 365, Dynamics 365
    Microsoft
    Nov 2017 - Dec 2018 (1 year 2 months)
    Drive sales analytics, pipeline and trend analysis to achieve sales targets Proactively identify solutions to increase revenue and customer satisfaction across inbound and outbound customer contact channels Grow inbound sales for SMB customers and our client Partners, Click to chat click to call and Phone, Email and all major North America for client products. Develop sales management processes and initiatives to build internal sales competencies Work with Microsoft to create optimal operating model to meet sales and retention goals Drive outbound program & campaigns at different stages of customer lifecycle to increase and upsell revenue retention and loyalty Ensure the right analytiics and business insights Coordiante staff schedules Con
  • Microsoft
    Sales Manager- Office 365,Dynamics
    Microsoft
    Jun 2015 - Nov 2017 (2 years 6 months)
    TQL Management To manage the quality of the leads sent out from our sales team as well as be responsible for correct routing of the leads. By applying best-in-class sales skills, you will identify quality concerns and help Microsoft grow business relationships with partners and customers. Oversee sales Cycle Win Rate for Sales Drive High Revenue Opportunities Oversee Sales business
  • Microsoft
    Sales Supervisor- Office 365 B2B,B2C
    Microsoft
    Jan 2014 - Jun 2015 (1 year 6 months)
    Evaluate daily key performance indicators and develop improvement needs Manage attendance and utilizing effective scheduling Coordinae with Account Manager to interface with client and account management issues Manages staff schedules Work with Quality assurance Work and have performance with Sales Agents
  • Microsoft
    Escalation Manager- Microsoft Partner Network
    Microsoft
    Feb 2013 - Jan 2014 (1 year)
  • Microsoft
    SME- Microsoft Partner Network
    Microsoft
    Jan 2012 - Jan 2013 (1 year 1 month)
  • Microsoft
    Customer Service Representative- MPN
    Microsoft
    Jan 2011 - Jan 2012 (1 year 1 month)
Education verified_user 0% verified
  • Universidad del Valle de México
    Estrategia y Direccion de Ventas, Business, Management, Marketing, and Related Support Services
    Universidad del Valle de México
    Apr 2019 - Current (7 years 2 months)