Ricardo B Acedo Jr

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Business Development Manager / Account Partner

Medalert

Oct 2025 - Current (8 months)

As a Business Development Manager / Account Partner, I spearheaded business growth initiatives across the healthcare and SaaS sectors, achieving a remarkable 25% quarter-over-quarter revenue increase. I built and managed strategic relationships with healthcare providers, NDIS organizations, and reseller networks, ensuring alignment with company goals. My role involved developing and executing sales strategies that improved client acquisition efficiency by 30%, while partnering with product and marketing teams to deliver tailored assistive device solutions that significantly enhanced client outcomes. Recognized for my ability to bridge strategic planning and tactical sales execution, I maximized ROI through effective stakeholder management a

Sales Closer

osome

May 2024 - Sep 2025 (1 year 5 months)

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Sales Manager

Babylon Healthcare Services Ltd

Jun 2019 - May 2024 (5 years)

• Directed a cross-functional sales team to deliver digital healthcare and SaaS solutions to NHS and private clients. ◦ Increased company revenue by 40% through new client acquisition and strategic renewals. ◦ Partnered with marketing, product, and customer success departments to streamline client engagement. • Oversaw enterprise contracts and maintained relationships with healthcare providers and insurers.

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Senior Sales Closer

The Mortgage Collaborative

Jun 2016 - Mar 2020 (3 years 10 months)

• Managed B2B inside sales operations for fintech solutions, closing over $500K in annual recurring revenue. ◦ Executed targeted outreach campaigns that boosted lead generation by 35%. ◦ Improved CRM pipeline accuracy and forecasting, leading to faster deal closures. ◦ Strengthened client loyalty through consistent follow-ups and consultative selling.

Customer Service Representative / Inbound Sales Representative

Telstra

Jun 2014 - Jun 2016 (2 years 1 month)

• Delivered top-tier customer service for billing and network support, maintaining a 95% customer satisfaction rate. ◦ Met and exceeded sales KPIs by cross-selling service plans and mobile upgrades. ◦ Recognized for achieving the highest monthly conversion rate within the team.

Outbound Sales Agent

Acquire Intelligence

Jan 2014 - Dec 2014 (1 year)

• Managed inbound and outbound telesales for Dodo Telco Australia, achieving 130% of monthly sales targets. ◦ Increased upsell revenue by 20% through strategic product bundling and customer retention programs.

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Telephone Banker

Jan 2013 - Jan 2014 (1 year 1 month)

Ricardo B Acedo Jr

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