Ricardo Andrés Ariza Bustos

Z

Sales and Application Engineer

ZIEHL-ABEGG COLOMBIA

Jan 2022 - Jan 2025 (3 years 1 month)

• Training OEM, Whole seller, Installers and final customer in how our products works and how could fit their necessities, also using a software tool called FANselect to choose the correct fan.

Bilingual Customer Service Agent

Teleperformance Colombia

Jan 2020 - Jan 2022 (2 years 1 month)

Responsible for advising and supporting a technological platform for USA & Canada market, providing information to solve different requirements and problems that customer needs to get ready to use It. Responsible for technical and commercial advice with the main objective of selecting the correct centrifugal motor pumps Wilo brand and shut-off and control valves VAG brand for Bogotá area.

F

Commercial Advisor

FERROSTAAL DE COLOMBIA

May 2019 - Jul 2019 (3 months)

As a Commercial Advisor, I was responsible for providing expert guidance to clients on product selection and service options, ensuring their needs were met effectively. I developed strong relationships with clients, facilitating communication and understanding of their requirements. Additionally, I applied my knowledge of mechanical engineering to design and calculate water flow pipes and their installation, which enhanced our service offerings and provided clients with tailored solutions that met their specific needs. This technical expertise allowed me to address complex client inquiries and contribute to the overall success of our projects.

L

Commercial Advisor B2B

LUDESA DE COLOMBIA SAS

Mar 2016 - Sep 2016 (7 months)

Responsible for the technical-commercial advice to the industry in general, having as main objective the inclusion of lubricants, greases and coolants brand Mobil arriving at the correct selection of the product using as a base tool the analysis of oil samples to detect their state and possible faults in the equipment.

F

Sales Engineer

Flexilatina de Colombia Ltda

Jan 2010 - Jan 2016 (6 years 1 month)

Basic functions: Responsible for the technical advice having as main objective the insertion of the portfolio of products and services arriving at the correct selection of the same to the industry in general in the zone of Bogota, Boyacá and Barrancabermeja, such as accessories to give flexibility in the pipes, instrumentation and static sealing solutions.

I

Customer Service Coordinator

Ignacio Gómez IHM S.A.

Mar 2006 - Sep 2009 (3 years 7 months)

Basic functions: Responsible for the technical and commercial assistance of hydromechanical pumps, accumulation tanks, control panels, power plants among others. Coordination and service to all distributors nationwide.

I

Design Engineer Assistant

Ignacio Gómez IHM S.A.

Jan 2005 - Jan 2008 (3 years 1 month)

Responsible for assistance in the design of pumps, such as drawing plans for each parts and assembling them, functional tests to determine if it meets the requirements of the market and delivery to production line with all the documentation required for its manufacturing. Review and digitization of new and old plans, updating and management of databases.

I

DIBUJANTE - DISEÑADOR

INDUSTRIAS HD SAS

Apr 2003 - Feb 2004 (11 months)

Responsible for planning, designing, drawing and coordinating the manufacture of machinery for food processing plants using as main tool the Auto-CAD 2000.

Ricardo Andrés Ariza Bustos

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