Commercial Operations & Client Support Consultant
Pirka Stone S.A. HyC Soluciones LTDA. Hilos & Más
Oct 2024 - Current (1 year 8 months)
As a Commercial Operations & Client Support Consultant, I provided comprehensive commercial operations, sales execution, and client support services across three growing businesses simultaneously, effectively supporting revenue generation and day-to-day operations. I managed B2B and B2C sales processes, including client communication, order follow-up, quotations, and relationship management. Additionally, I coordinated order fulfillment end-to-end, encompassing technical support, logistics planning, delivery scheduling, and issue resolution. My responsibilities also included supporting brand development initiatives, such as product positioning, catalog organization, pricing coordination, and the creation of customer-facing materials. Acting