Sozo Medical Records Institute
Jul 2025 - Current (1 year 1 month)
As a Medical Virtual Assistant at the Sozo Medical Records Institute, I provide comprehensive administrative support to ensure the seamless operation of medical facilities. My responsibilities include managing Electronic Health Records (EHR) and Electronic Medical Records (EMR) with strict adherence to HIPAA regulations, performing accurate medical coding and billing, and overseeing the end-to-end management of insurance claims. I excel in patient scheduling, appointment coordination, and utilizing platforms like Kareo and various CRM tools to maintain organized patient communication through email and phone support. Additionally, I leverage my proficiency in Microsoft 365 and Google Workspace to streamline remote workflows and provide high-