Raymond Joshua Arciaga

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CSR/Administrative Virtual Assistant

SML Printing Services

Nov 2023 - Nov 2025 (2 years 1 month)

As a CSR/Administrative Virtual Assistant, I ensured smooth operations and excellent customer experiences within a printing service business. This role combined customer support, administrative responsibilities, and appointment coordination, requiring strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. - Handled customer inquiries via phone, email, and in-person, delivering accurate information on printing services, pricing, and turnaround times; assisted clients with order placement, progress tracking, and issue resolution to ensure high customer satisfaction. - Maintained accurate and organized records of orders, invoices, and client communications to support smooth da
Student Research Assistant

De La Salle University

Sep 2022 - Oct 2023 (1 year 2 months)

Supported faculty, students, or school departments in conducting academic and project-based research. This role involved gathering information, organizing data, preparing reports, and assisting in the development of presentations or publications. The responsibilities include carrying out research efficiently, accurately, and alignly with academic standards. Information Gathering: Collected data from books, journals, online databases, and credible sources. Documentation: Organized notes, references, and citations following proper academic formats. Data Analysis Support: Assisted in compiling and interpreting survey results, statistics, or experimental findings. Digital Research Tools: Used online platforms, spreadsheets, and word-processing

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Raymond Joshua Arciaga

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