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Ray Mark Javil

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Data Entry Specialist General Virtual Assistant Logistics Freight Validator
San Mateo, Calabarzon, Philippines

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Résumé


Jobs verified_user 0% verified
  • Expedock
    Freight Data Validator (Remote)
    Expedock
    Sep 2021 - Current (4 years 9 months)
    On a daily basis, I work with different team of operators and operations manager to ensure that I deliver on our agreed upon SLA with customers. I process Import, Export, Booking, Invoice etc. shipping documents and makes sure the information gets into the right systems without any errors. Below are the work flows I do with our customers: • Booking Import/Export Registration Import/Export, Sea and Air shipment, AP Invoice, Compile. • Import and Export Data Entry Validator • BL Data Entry & Generation • Billing Data Entry/Preparations • Invoice Data Entry/Preparations • Arrival Notice Preparation and Registration • Shipment Booking Tracking Confirmation I am detail oriented. I am familiar with BoLs, AWBs (MBL), HAWDs (HBL, PLs, Invoices etc.
  • Alorica
    T-Mobile Expert
    Alorica
    Mar 2021 - Sep 2021 (7 months)
    I worked as an email and chat support for a telecom sharing platform. I assist customers with their experience through our T-Mobile platform app. I deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client. I maintain swift responses to customers through email and/or chat. I maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner un-carrier move. I document each customer query as well as the resulting solution. I provide alternatives to products/items, which are not available on the e-commerce website. I follow standard processes and procedures when it comes to providing resolutions. I stay up to date with the latest updates
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    C
    Freight Data Entry Specialist
    Premier BPO Inc., Cargo Account Settlement System (Cass)
    Sep 2014 - Feb 2021 (6 years 6 months)
    I maintain data entry requirements by following data program techniques and procedures. I enter invoices and account data by inputting text based and numerical information from source documents within time limits. I compile and sort information according to priorities. I review data for deficiencies or errors. I adhere to and meet set schedules and deadlines. I manage high volume of client emails to ensure excellent customer service and satisfaction. I perform any other office tasks that management requires assistance. I report any major errors or inconsistencies to upper management.
Education verified_user 0% verified
  • N
    Ladderized Information Technology (I.T Specialist)
    NATIONAL CHRISTIAN LIFE COLLEGE
    Jun 2011 - Apr 2013 (1 year 11 months)
    The National Christian Life College is a non-stock, nonsectarian and non-profit institution which offers quality but low cost education that seeks to form persons with high regard for Christian values. Address: 7 1st Paliparan Subd, Sto. Niño, Marikina,
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    Secondary
    Juan Sumulong High School (JSHS)
    Jun 2003 - Apr 2007 (3 years 11 months)
    Juan Sumulong High School started as an annex of Ramon Magsaysay (Cubao) High School in the school year 1961-1962 with a total population of 207 students and 10 teachers in a rented building known as Cachero at Main Ave., Murphy, Quezon City.