Rani Rashid Business Development Professional

Business Development Executive

VoIPOffice

Nov 2025 - Current (9 months)

Generate lead, convert lead, prospecting, cold outreach, calling, emails, client onboarding, cloud telephony service

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Collections Executive

Global Growth Arrevio Pvt Ltd

Jan 2025 - Sep 2025 (9 months)

• Recovered 20% of delinquent accounts through proactive outreach, strategic debt negotiation and consistent follow-ups using an automated dialer system and X-Lite softphone. • Communicated effectively with US-based debtors via phone, email, and collections software to establish repayment terms and resolve disputes. • In-depth knowledge of FDCPA, TCPA, HIPAA, and state laws, ensuring full compliance in debt collection processes and protecting consumer rights. • Maintained detailed and compliant documentation using CUBS collections software to ensure adherence to industry standards. • Consistently surpassed monthly recovery targets and compliance KPIs, improving collection rates by 15%.

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Business Development Associate

JanBask Technologies Pvt Ltd

Jan 2023 - Sep 2024 (1 year 9 months)

Spearheaded international B2C sales of IT training programs to US-based customers, driving a 30% growth in enrollments through outbound outreach and tailored consultations. • Managed the full sales cycle including lead qualification, cold outreach, cold and warm calls via RingCentral, product demos, and post-sale onboarding, resulting in a 25% improvement in conversion rates. • Leveraged Salesforce CRM to maintain detailed lead records, track pipeline progress, and ensure 100% accuracy in sales activity reporting. • Built rapport with prospects through multi-channel communication (email, WhatsApp, phone, and live chat), resolving inquiries and establishing trust. • Deployed daily email campaigns with targeted discount off

Branch Relationship Executive

Quess Corp Ltd

Nov 2019 - Dec 2022 (3 years 2 months)

• Promoted credit card products to walk-in and campaign-generated leads, utilizing cold outreach to exceed monthly acquisition targets by 20%. • Conducted needs assessments and provided clear, consultative product recommendations, driving cross-selling opportunities. • Delivered exceptional customer service, resolving customer inquiries and processing applications efficiently. • Participated in targeted campaigns, contributing to a 10% increase in new credit card sign-ups.

Rani Rashid

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