Rangadham Pydimarri
About
Detail
Client Delivery Specialist
Bengaluru, Karnataka, India
Résumé
Jobs
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Client Delivery SpecialistCorsearchJun 2023 - Current (3 years 3 months)• Strategized and delivered monthly and quarterly reports with actionable insights, empowering clients to optimize processes and make data-driven decisions. • Strengthened client relationships by proactively addressing escalations and aligning workflows to client goals, ensuring seamless adoption of solutions. • Spearheaded cross-functional collaboration, implementing workflows that reduced turnaround times by 25% and increased operational efficiency. • Trained and mentored teams, fostering alignment with evolving product strategies.- CAccount ManagerCrelioHealth,Jun 2021 - Jan 2022 (8 months)• Identified upselling opportunities, enhancing ROI for clients and aligning product use cases with business outcomes. • Provided insights and conducted testing for new features, contributing to product development and improvement.
- Process Associate - Contract AdminGenpactDec 2019 - Jun 2021 (1 year 7 months)• Optimized contract workflows with SAP, reducing query resolution times by 20% and improving process efficiency. • Collaborated with VP-level stakeholders, streamlining processes using Salesforce for enhanced operational efficiency. • Led a team of 4 to achieve 100% SLA compliance through structured task management and quality assurance.
- Claims ApproverMediAssist TPA Pvt LtdAug 2019 - Dec 2019 (5 months)
Education
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- PPRINCE2 Foundation CertifiedDec 2024 - Current (1 year 9 months)
- MBAUniversity of HertfordshireJan 2022 - Jan 2023 (1 year 1 month)
- JDoctor of PharmacyJSS Academy of Higher Education and ResearchJun 2013 - Jun 2019 (6 years 1 month)
Projects (professional or personal)
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- TPartnershipsThe Greenee Earth ProjectJan 2024 - Current (2 years 8 months)