Ramish Ali Akhter

D

Management Trainee Officer

DAO PropTech

May 2025 - Sep 2025 (5 months)

• Managed high-value real estate investment portfolios for clients, aligning investments with income and capital appreciation goals. • Acted as a Wealth Consultant, advising clients on optimal allocation between capital gain–centric and rental income–centric projects. • Led business development initiatives by identifying potential investors, nurturing relationships, and increasing platform adoption. • Collaborated with the product and operations teams to onboard clients smoothly, ensuring regulatory compliance and a seamless digital investment journey. • Conducted market research and competitor analysis to support project positioning and maximize sales conversions. • Delivered presentations and investment proposals to clients, securin

N

Site Surveyor

National Broadband Network (NBN)

Nov 2024 - Feb 2025 (4 months)

• Conducted detailed site surveys to assess the feasibility and design requirements for the installation of fibre-optic connections to residential homes, ensuring compliance with NBN specifications and safety standards. • Collaborated with engineering and project management teams to deliver accurate and comprehensive site plans, including mapping out fibre pathways and identifying potential obstacles. • Provided on-site technical support to installation teams, assisting with interpreting survey data and resolving any site-specific challenges. • Communicated directly with clients, contractors, and local authorities to facilitate smooth project execution and ensure all permits and approvals obtained on time. • Contributed to the successf

Sales & Customer Service

Optus

May 2024 - Nov 2024 (7 months)

• Delivered exceptional customer service by addressing inquiries, troubleshooting issues, andproviding tailored solutions to meet customer needs. • Consistently achieved and exceeded sales targets by promoting Optus products and services,including mobile plans, devices, and accessories. • Built and maintained strong customer relationships through effective communication andpersonalized service, ensuring repeat business and customer satisfaction. • Demonstrated deep knowledge of Optus product offerings, providing expert advice and recommendations to enhance the customer experience. • Handled customer complaints and escalations efficiently, ensuring prompt resolutions whilemaintaining a positive brand image.

Grocery Team Member

Woolworths

Sep 2023 - Nov 2023 (3 months)

• Managed inventory and ensured shelves adequately stocked with fresh produce, dry goods, and other grocery items. • Provided excellent customer service by assisting shoppers with product inquiries, locating items, and offering recommendations. • Responded to customer feedback and resolved issues promptly to ensure a positive shopping experience. • Implemented effective merchandising strategies to enhance product visibility and promote sales. • Monitored product quality, regularly checking expiration dates and removing damaged or expired items to uphold quality standards. • Demonstrated flexibility by assisting in various departments as needed during peak times or special promotions.

N

Machine Operator

Northside Fine Foods

Sep 2023 - Mar 2024 (7 months)

• Operated slicing machines efficiently and safely to process various types of meats according to production requirements. • Maintained a high standard of product quality by consistently monitoring and adjusting slicing parameters. • Conducted visual inspections to identify and remove any substandard or defective meat slices. • Implemented strategies to optimize machine output while maintaining quality standards,contributing to increased productivity. • Adhered to strict safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues. • Communicated effectively with team members and supervisors to coordinate production schedules and address any operational issues.

Crew Member

MCDONALDS

Aug 2023 - Nov 2023 (4 months)

• Provided exceptional customer service by taking orders, handling transactions, and ensuring customer satisfaction. • Addressed customer inquiries and resolved issues promptly, maintaining a positive and friendly demeanor. • Maintained accuracy and efficiency in handling multiple orders during peak periods. • Followed strict food safety and hygiene protocols to ensure the production of safe and high-quality food. • Conducted regular cleanliness and sanitation tasks in the kitchen and dining areas. • Worked collaboratively with team members to ensure smooth operations during busy periods.

Sorter & Delivery

SKUTOPIA

May 2023 - Jul 2023 (3 months)

• Utilized the RETOOL app to sort packages at the company warehouse, ensuring accurate categorization based on delivery routes and drivers' shelves. • Effectively managed the storage area by arranging packages under relevant drivers' shelves,including your designated area, to facilitate easy access and efficient retrieval. • Safely operated a delivery vehicle to transport packages to their designated locations within the assigned routes, ensuring on-time and accurate deliveries. • Followed company policies and procedures related to package handling, vehicle maintenance, safety regulations, and customer service, ensuring compliance. • Interacted professionally with customers during deliveries, exhibiting a friendly and helpful demeanor.

Salesperson

Domino's Pizza

Jan 2023 - Apr 2023 (4 months)

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Issue receipts, refunds, credits, or change due to customers. • Assist customers by providing information and resolving their complaints. • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

I

Intern

International Polymer Industries (Pvt) Ltd.

Aug 2022 - Oct 2022 (3 months)

• Supported the production team by actively participating in polymer manufacturing processes, including raw material preparation, mixing, and quality control. • Worked closely with the quality control team to perform tests and inspections on polymer samples, ensuring compliance with industry standards and specifications. • Prepared accurate and detailed reports on production processes, quality control results, and research findings. • Assisted in maintaining comprehensive documentation. • Collaborated with colleagues and supervisors on team projects, actively contributing ideas, and participating in meetings and discussions.

W

Customer Call Centre Representative

W4Work

Feb 2022 - Mar 2022 (2 months)

• Made outbound calls to prospective clients for the final expense campaign, engaging them in conversations regarding end-of-life planning and financial security. • Educated clients about final expense insurance policies, explaining the benefits, coverage details, and answering any questions or concerns they may have had. • Gathered information from clients to assess their specific final expense insurance needs, un-derstanding their financial situation, family structure, and desired coverage. • Maintained detailed records of client interactions, including call notes, client preferences, and any specific requests, ensuring accurate and up-to-date information for future reference. • Consistently achieved or exceeded sales targets by effe

E

Intern

Elixir Ceramics

Jul 2021 - Sep 2021 (3 months)

• Supported the production team by actively participating in various stages of ceramic production, such as clay preparation, shaping, glazing, and firing. • Worked closely with the quality control team to perform inspections and tests on ceramic products, ensuring adherence to quality standards and specifications. • Collaborated with the design team to contribute ideas and insights for new ceramic products.Assisted in the creation of prototypes and testing their functionality and aesthetic appeal. • Followed proper housekeeping practices to ensure a safe and clean workspace. • Helped inorganizing tools, equipment, and materials for efficient operations.

T

Throughout my study period

Feb 2018 - Aug 2022 (4 years 7 months)

Ramish Ali Akhter

About

Detail

Timeline

Résumé