RAHUL SHARMA

Product Specialist

Rippling

Aug 2023 - Nov 2024 (1 year 4 months)

• Managing cross-functional teams and stakeholder communication, identifying ways to elevate client retention by 25% for the B2B SAAS product. • Implementing strategies and offering solutions to the client on the products offered, further reaching a steady CSAT score of 98% Key Skills and Expertise: Business Strategy | Business Analysis | Product Management | Stakeholder Management | Product Lifecycle | Strategy

Business Operations Lead (APAC)

CloudKitchens

Jul 2021 - Sep 2022 (1 year 3 months)

• Spearheaded strategy and business operations for a US-based Food Tech Startup, specializing in cloud kitchens. • Led end-to-end operations while optimizing processes across on- boarding, projects, and payment systems. Result: Elevated customer experience through streamlined processes. • Collaborated with cross-functional teams to design and execute scalable acquisition strategies, achieving an outstanding 125% month-over-month (MoM) growth rate in orders and a remarkable 146% increase in Gross Revenue. . Crafted and executed a compelling brand narrative tailored to the Indian market, optimizing brand communication, leading to increased brand recognition and elevated customer engagement. • Managed the product team for on-boarding and p

Central Strategy Lead

Zomato

Apr 2018 - Oct 2020 (2 years 7 months)

• Led a team of 4 members in Zomato's Central Strategy department for the Delivery vertical, driving strategic decision-making processes and overseeing online campaign management for 20007 clients. • Crafted and implemented online campaign strategies, resulting in a remarkable 50% surge in business. Pioneered the Delivery category's transition to profitability, marking a historic achievement in Zomato's 10- year history. • Fostered strategic partnerships with prominent clients, including Domino's, Pizza Hut, Rebel Foods (Faasos, Ovenstory Pizza, Behrouz Biryani), Chaayos, Burger King, and McDonald's. This lead to a continuous upsurge in revenue generation for these strategic alliances. • Led the acquisition of 1207 clients through the d

Digital Marketing

Oyo

Aug 2017 - Jan 2018 (6 months)

• Managed the content and SEO Optimisation for OYO's Blog • Keyword Research using tools such as Keyword Planner and Google Adword. Skills: Content Strategy | Relationship Building | Microsoft Office

RF Engineer

Vodafone

Oct 2016 - Jul 2017 (10 months)

• Managed field engineers of Radio Network and Switching Sections for rectifying radio network problems | Improved the network performance and quality as well as provided alternate solutions to Business Problems Skills: Relationship Building | Client Management | Microsoft Office

F

Junior Engineer

FALCON PLASTICS

Jul 2015 - Aug 2016 (1 year 2 months)

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