Rafaela Mera

Rafaela Mera  new_releases

About

Detail

Executive Assistant | HR Operations
Provincia de Pichincha, Ecuador

Contact Rafaela regarding: 
Flexible work
Starting at USD12/hour
connect_without_contact
Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • L
    Executive Assistant public Remote experience
    Luis Paiz Mendoza - Entrepreneur
    May 2025 - Current (1 year 3 months)
    Highly organized and proactive Executive Assistant with experience supporting entrepreneurs in fast-paced and dynamic environments. Adept at managing complex calendars, coordinating meetings and travel, and handling confidential information with discretion and professionalism. Known for strong problem-solving skills, attention to detail, and the ability to anticipate needs and priorities. Skilled in acting as a strategic right hand to the entrepreneur, ensuring smooth daily operations, follow-ups, and effective communication with internal and external stakeholders. Comfortable working independently, juggling multiple priorities, and adapting quickly to changing demands. Strong interpersonal skills, reliability, and a results-oriented minds
  • P
    Especialista de RRHH
    Patronato San José de Quito
    Mar 2022 - Feb 2025 (3 years)
    During my time as an HR Specialist at Patronato San José, I actively applied a wide range of skills to support organizational efficiency and employee management. I resolved employee conflicts, optimized recruitment processes, and addressed payroll discrepancies, demonstrating strong problem-solving abilities. I tracked recruitment metrics, turnover rates, and training effectiveness using Excel and Google Sheets for reporting purposes, highlighting my data analysis skills. I prepared reports for senior management, coordinated meetings, and managed HR projects such as performance evaluations, reflecting my experience in executive support. I used Microsoft 365 and Google Workspace to create policies in Word, presentations in PowerPoint, an
  • A
    Directora de Recursos Humanos
    AGENCIA THE NADA
    Oct 2019 - Feb 2022 (2 years 5 months)
    - Led the Human Resources department, overseeing all aspects of HR management to foster a positive workplace culture and effectively manage employee relations. - Utilized customer service skills to resolve conflicts and enhance employee satisfaction, ensuring a harmonious work environment. - Conducted data analysis to track key HR metrics such as attrition and hiring trends, creating comprehensive reports that informed strategic decision-making. - Employed Microsoft 365 tools, including Word, PowerPoint, and Google Sheets, to draft policies, prepare impactful presentations for leadership, and organize data for payroll and performance reviews, which were essential for effective HR management in my role.
  • V
    Asesora de Despacho
    VICEALCALDÍA MUNICIPIO DE QUITO
    Jun 2016 - Sep 2019 (3 years 4 months)
    - General office management from citizens service to Vice Mayor assistance, ensuring efficient operations and high-quality service delivery. - Demonstrated leadership by providing policy guidance, coordinating with stakeholders, and offering strategic advisory functions to the Vice Mayor's Office. - Led initiatives that drove results through influence and expertise, impacting the organization positively while maintaining a professional tone suitable for government work.
  • Municipio de Quito
    Analista de Recursos Humanos
    Municipio de Quito
    Jun 2011 - May 2016 (5 years)
    - Provided general advisory support to the HR Manager, contributing to the overall effectiveness of the HR department. - Utilized Microsoft Word to draft and format official HR documents, including employment contracts, internal policies, and departmental communications, ensuring clarity and professionalism. - Employed Google Sheets to track and analyze key HR metrics such as attrition rates, hiring timelines, and training compliance, while creating automated dashboards for comprehensive workforce reporting. - Leveraged Microsoft 365 for real-time collaboration on document edits with cross-functional teams, while managing secure HR records to maintain confidentiality and compliance. - Designed impactful presentations using Microsoft Pow
Education verified_user 0% verified
  • E
    MAGISTER EN DIRECCIÓN DE PERSONAS Y GESTIÓN RECURSOS HUMANOS
    ENEB - Escuela de Negocios Europea de Barcelona ESNECA Business School
    Aug 2023 - Oct 2024 (1 year 3 months)
  • U
    B.A EN FINANZAS Y MARKETING
    Universidad San Francisco de Quito|
    Jan 2001 - Dec 2005 (5 years)