Rafaella Vertiz
About
Detail
Digital Marketing and Sales
Lima, Peru
Résumé
Jobs
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Sales and Customer Service Team MemberInstacartMay 2022 - Aug 2022 (4 months)Assisted customers with orders and inquiries. Collaborated with the sales team to drive success.- Customer Service RepresentativeTeleperformance SpainMar 2022 - Mar 2023 (1 year 1 month)Provided exceptional customer support via various channels. Utilized CRM software for accurate record keeping. Collaborated with teams to ensure swift issue resolution.
- SSales and Digital Marketing AssistantSalvia ConstructoresAug 2021 - May 2022 (10 months)Planned and executed digital marketing strategies to enhance brand visibility and generate qualified leads. Managed social media platforms, created compelling content, and monitored key metrics to optimize online presence. Consistently achieved successful sales closures, building strong client relationships and surpassing monthly sales targets.
- Sales AssistantFalabella.comNov 2020 - Jan 2021 (3 months)Assisted in lead generation and tracked sales opportunities. Maintained sales records and prepared reports for management. Collaborated with the sales team to develop effective strategies and maximize results.
- PCommunity ManagementPlatanitos BoutiqueJun 2020 - Feb 2022 (1 year 9 months)
- SMarketing InternSchuester Digital Media GroupMar 2020 - Jun 2020 (4 months)Learned about the operations of the company's marketing department Coordinated trade shows and events
Education
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- Business Administration StudentUniversity of LimaMar 2020 - Current (6 years 6 months)
- CCertified Executive SecretaryMar 2019 - Feb 2020 (1 year)
Projects (professional or personal)
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- VVirtual Assistance