International customer support associate verified_user
Verified experience
Plaker Technology Private Limited
Jun 2020 - Jun 2025 (5 years 1 month)
As an International Customer Support Associate at Plaker Technology Pvt Ltd, I was responsible for providing exceptional support to a diverse range of customers, ensuring their inquiries were addressed promptly and effectively. I regularly interacted with students and young users globally who were exploring our platform for learning and career-related opportunities. I provided guidance, resolved onboarding issues, and helped them understand the services—similar to what is expected in student recruitment. My communication and support experience aligns well with the needs of this role, enhancing customer satisfaction and fostering a positive user experience. Additionally, I regularly worked with customer databases to log issues, update client