Natalie Prieto

Natalie Prieto  new_releases

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Product Management | Negotiation | Proactivity | Leadership | Creativity Applied to Business
Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • K
    Product Manager
    Kindworksai
    Mar 2025 - Aug 2025 (6 months)
    Led the evolution of Beni, a conversational AI assistant designed to promote mental well-being and intentional acts of kindness within organizations. My work focused on shifting the product design from an idealized model to one built around real user needs, emphasizing active listening and co-creation. Key responsibilities and achievements: - Conducted field user research (interviews, surveys, real-time interaction recordings) to identify pain points and improvement opportunities. - Redesigned Beni’s communication strategy to improve timing, tone, and content personalization based on user type and engagement level. - Collaborated with the tech team to implement an automated messaging system via WhatsApp using Twilio, based on behaviora
  • K
    Account Associate public Remote experience
    Kindworksai
    Oct 2023 - Mar 2025 (1 year 6 months)
    Managed strategic accounts and led new business development efforts in Colombia. Key responsibilities and achievements: - Closed multiple new deals from prospecting to final implementation, including documentation and post-sale follow-up. - Contributed to a 300% business growth in the region. - Built and nurtured high-level client relationships through monthly check-ins and results-driven follow-up. Created and tracked tailored commercial proposals, strengthening the organization’s sales pipeline. - Represented the company at key industry events such as ACRIP’s Talent Week, the 2024 Judicial Branch Congress, and the National Health and Safety Congress. - Led the planning and execution of corporate events and strategic partner mee
  • Juan Valdez Café
    Operation Analyst
    Juan Valdez Café
    Jun 2022 - Oct 2023 (1 year 5 months)
    Supported cross-functional collaboration between the international department and other areas of the company. Key responsibilities: - Delivered weekly sales reports and performance tracking. - Managed financial and documentation processes for international franchises, preparing reports for accounting and tax departments. - Created and managed international vendor accounts in the ERP system, conducting market analysis in collaboration with the Business Intelligence team, and creating quarterly presentations for the executive board. - Led the update and optimization of internal operational processes, while also coordinating appointment management for potential clients and franchisees, organizing visits to the factory and coffee farm, and a
  • Juan Valdez Café
    International Intern
    Juan Valdez Café
    Jun 2021 - Jun 2022 (1 year 1 month)
    Supported the international team, deepening my knowledge of finance and international trade. Key contributions: - Created and updated product entries in SAP. - Conducted market research and feasibility studies for coffee export projects (e.g., UK market analysis). - Estimated pricing scenarios to ensure profitability under various conditions. - Coordinated sample shipments to potential international leads.
Education verified_user 0% verified
  • Universidad Externado
    Finanzas y Relaciones Internacionales
    Universidad Externado
    Jan 2016 - Mar 2023 (7 years 3 months)
Projects (professional or personal) verified_user 0% verified
  • Universidad Externado
    Asistente de Investigación
    Universidad Externado
    Jul 2019 - Nov 2019 (5 months)
    - We exposed our investigation ALADAA's expossition in Cucuta. - I investigated with a teacher about ODA from Japan to Colombia.
  • Universidad Externado
    Monitora de Comercio Internacional
    Universidad Externado
    Jul 2019 - Jun 2020 (1 year)
    - Assisted students with their projects related to international trade, providing guidance and support to enhance their understanding of the subject matter. - Organized study sessions in collaboration with the professor to facilitate effective learning, while also managing my personal calendar to ensure timely delivery of classes and dedicated assistance to students on their projects. Additionally, my skills in appointment management were crucial in coordinating these sessions and maintaining an organized schedule, which ultimately contributed to a more structured learning environment.
  • Universidad Externado
    Monitora de Organizaciones Internacionales
    Universidad Externado
    Jul 2019 - Nov 2019 (5 months)
    - Assisted the professor in administering student tests and contributed to the overall organization of classes. - Played a key role in coordinating study sessions to enhance student learning and engagement. - Demonstrated strong appointment management skills by effectively organizing my personal schedule, ensuring I could balance my academic responsibilities while providing support to students during their quizzes.