Prateek Jha

Jobs 0% verified

C

Product Operations

CRAFT PRODUCTION GROUP

Jan 2023 - Current (2 years 8 months)

• Conducted market research and gathering data insights from the resources. • Worked with the product operations team to launch the PC-based game into the market. • Implemented on new game features, defining the roadmap, and release management by 15% weekly progress.
N

Business Development Associate (IT Program)

Nxtwave

Aug 2022 - Nov 2022 (4 months)

• Consulted with more than 200 Non-IT candidates for transitioning into the IT Field. • Managed records of interactions and progress in the CRM while tracking and following up on prospects to manage the sales funnel, which accelerated productivity by 40%. • Built a great client relationship and proper follow-up.
C

Product Consultant (Digital Solutions

Cardekho.com

Jun 2018 - Jun 2020 (2 years 1 month)

• Managed and led the operations and took initiatives for CRM that led to a 30% increase in productivity while tracking and supporting up on sales prospects to manage the growth funnel. • Collaborated with the customer success team to extract customer insights resulting in a 30% reduction in time-to-activation. • Proposed feature improvement, defined roadmap, Release management and customer stories. • Proposed a feature solution with the team and generated INR 1MN revenue per month. • Collaborated with cross functional team to assess customer success and marketing outcomes to prioritize the new features. • Planned GTM strategy team to build a Chat Support Platform (messaging) which enhanced customer retention by 25% on a weekly basis.

Education 0% verified

About

Detail

Timeline

Résumé