Operational Support Supervisor (Tech Lead)
Cotemar
Mar 2018 - Oct 2022 (4 years 8 months)
• Led the development of two REST APIs to integrate and streamline communication between five corporate software applications, utilizing Core, C#, Azure, SSRS, REST, Swagger, and JSON.
• Developed a secure document auditing, validation, and storage solution based on workflow, facilitating document sharing and distribution to authorized departments using IBM BPM, HTML5, CSS3, jQuery, AJAX, ASP .NET, C#, Java, MS SQL, JS, SSRS, REST, Swagger, and JSON.
• Led the technical development of over 10 workflows, collaborating with external development teams, employing IBM BPM, Java, HTML5, CSS3, jQuery, AJAX, JS, SSRS, REST, Swagger, and JSON.
• Improved server response time by 75% and eliminated user complaints by migrating five legacy sy