Technical Support Specialist (Network & VoIP), Fully Remote LatAm

NIR-YU

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Emma

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Full-time

Legal agreement: Employment

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Remote (specific timezone)

GMT-08:00 to GMT-07:00

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2 days ago

We’re hiring: Technical Support SpecialistI’m currently looking for a Technical Support Specialist to join a fully remote team working across Latin America 🌎If you have a strong technical background and enjoy troubleshooting, solving problems, and helping customers, this could be a great opportunity for you!What we’re looking for:2–3+ years of experience in Technical SupportStrong knowledge of Networking & VoIPExperience with Windows, macOS, iOS & AndroidUnderstanding of TCP/IP, UDP, NAT & firewall configurationsExperience troubleshooting connectivity and call-quality issuesFamiliarity with packet capture/network troubleshooting toolsAdvanced English (written & spoken)🏠 Fully Remote – LatAm🕐 Schedule: 5 AM – 2 PM PSTIf this sounds like you, I’d love to hear from you!

User since: Aug 2026

About NIR-YU:

🚨 73% of offshore teams fail within 12 months. We prevent EVERY failure pattern. Even brilliant executives lose hundreds of thousands due to offshore disasters. It's not about experience—it's about the "Offshore Team Death Trap" 💀 📊 The Numbers Don't Lie: - Industry Success Rate: 27% - Our Success Rate: 95% - Your Potential Savings: 60-70% cost reduction 🎯 Why We're Different: - Failure Prevention First - We focus on the 7 critical issues others miss - Systematic prevention of common pitfalls - Zero tolerance for predictable disasters 💎Complete Transparency - Fixed fees, no hidden markups - Full visibility into every process and cost - No surprises, ever 🚑 Proven Rescue & Recovery - We've saved countless failed offshore projects - Full accountability from hiring to delivery - Handle everything so you don't have to 🌟 What You Get: - Dedicated LatAm professionals in YOUR time zone - 60-70% cost savings without quality compromises - Zero offshore disasters through proven prevention - Fast hiring with quality talent 👥 Our Clients: Smart startup founders and ambitious mid-market executives who refuse to become another offshore casualty. 🔥 The Bottom Line: We deliver the savings other firms promise—without the disasters they create. Get the competitive edge of offshore teams without risking your company's future. 💬Ready to scale without the risk? Book a call with our CEO who has first-hand experience establishing remote and onsite teams across Mexico, India, US, and UK. Book a Strategy Session: https://calendly.com/ld-nir-yu 📖 Featured: CEO Luis Derechin's book "The Offshore Team Deathtrap - Stop the Cycle of Failed Projects and Wasted Resources"

mission:

At NIR-YU, we empower individuals and organizations to reach their highest potential through transformative human development experiences. Our mission is to merge ancestral wisdom with modern tools for personal growth and leadership, creating spaces for deep evolution, authentic connection, and expanded awareness.

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Technical Support Specialist (Network & VoIP), Fully Remote LatAm

Emma

Responsibilities

Skills wanted:

Language(s) required:

Paola Alushi

Paola Alushi

About NIR-YU:

mission:

nir-yu.com/

Admin access needed