Jr IT Support Specialist at Retro Tech | Torre
Jr IT Support Specialist
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Retro Tech

Jr IT Support Specialist

Retro Tech
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(4) info
Emma
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Internship
Ongoing
Compensation
INR4k - 20k/month
~USD42 - 210/month
Negotiable
location_on
Remote (for India residents)
Posted 8 months ago

Responsibilities

Key Responsibilities: - Provide IT support for current projects. - Test and monitor project workflows, identifying bugs, errors, and areas for improvement. - Report, document, and track issues with detailed logs. - Assist teams in troubleshooting and resolving technical issues. - Work with basic programming languages and technologies as required. - Diagnose and resolve hardware/software issues for end users, both remotely and onsite. - Assist in installing, configuring, and supporting operating systems, web servers, and business applications. - Support deployment and troubleshooting for web-based and enterprise applications. - Work with full-stack teams to debug, test, and document both front-end and back-end application issues. - Provide assistance in database management (SQL/MySQL/MongoDB) and version control (Git/GitHub). - Collaborate on UI/UX testing and user feedback for web interfaces, using prototyping and design tools. - Log service tickets, maintain IT documentation, and provide technical support for deployment, maintenance, and security protocols. Rules and Guidelines: - Follow company and workplace IT security and data privacy policies. - Uphold Agile and CI/CD practices as directed by engineering and IT leadership. - Maintain documentation, attend training, and provide regular updates on technical issues. - Respect intellectual property and use only authorized tools and code repositories. - Engage in peer code reviews, daily standups, and mentoring sessions as part of the technical team. Eligibility: - Must be a current student pursuing a degree in Computer Science, IT, Electronics, or a related technical field. - Solid foundation in front-end (HTML/CSS/JavaScript) and back-end programming. - Experience or coursework in deploying projects manually or via CI/CD/Cloud platforms. - Familiarity with design basics, UI/UX concepts, prototyping tools, and version control using GitHub. - Strong troubleshooting, analytical, and teamwork skills, with a passion for learning and supporting technical deployments. - For all students in technical streams, curiosity and a willingness to learn are essential. - Good communication and teamwork skills enhance the overall experience. - Internship certificate provided upon completion, opening opportunities for IT and tech jobs.

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