DEEP Co-Founder | Torre.ai

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PD and PX engineer and Project manager

Repestro Tech Solution Pvt Ltd.,

Apr 2025 - Current (1 year 1 month)

As a PD and PX Engineer and Project Manager, I co-founded an electronics repair and sales company specializing in smartphones, laptops, and gadgets. I managed operations, sales, and strategic planning, leading business development and market expansion while overseeing repair services and refurbished product sales. I implemented digital marketing strategies to enhance our online presence and drive customer engagement. Additionally, I utilized my experience in startup recruitment to build a strong team, leveraging my leadership skills to mentor and coach new hires, ensuring they aligned with our company’s vision. My expertise in managing key performance indicators (KPIs) allowed me to analyze workflows effectively, optimizing operations and e

C

Founder

CultSoft,

Sep 2024 - Current (1 year 8 months)

Dynamic tech community empowering students with coding skills, interview preparation, and corporate guidance. • Spearheaded community growth and strategic initiatives. • Organized bootcamps, workshops, and training sessions. • Collaborated with experts for mentorship. • Expanded presence on LinkedIn, Telegram, WhatsApp, GitHub. • Facilitated hiring and skill development programs. • Engaged in customer service by interacting with community members, managing feedback, and supporting users through various digital channels, ensuring a deep understanding of user concerns and providing thoughtful solutions to maintain high satisfaction levels.

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Quality Assurance Manager

Joint Venture of Indian Government Empanelled Bodies AI Research and JS Research University USA,

Jan 2024 - Aug 2024 (8 months)

As a Quality Assurance Manager, I was responsible for developing and implementing quality assurance processes to ensure product excellence and compliance with industry standards. I routinely leveraged online research skills to benchmark quality standards, analyze market trends, and gather insights for process improvement. My position required collaboration and communication across internal teams and external stakeholders, which aligns closely with customer service principles—addressing queries, providing clear responses, and ensuring stakeholder satisfaction. Additionally, overseeing the accuracy and appropriateness of communication materials, and sometimes managing updates and announcements on digital platforms, contributes to transferable

P

Technical Support Specialist

Portal Approved Body,

Jul 2023 - Dec 2023 (6 months)

As a Technical Support Specialist, I was responsible for diagnosing and resolving complex technical issues for clients, ensuring high levels of customer satisfaction. My role involved collaborating with cross-functional teams to enhance product functionality and user experience. Additionally, I utilized online research skills to investigate documentation, online forums, and best practices, which enabled me to provide accurate and effective solutions. This experience not only improved my technical problem-solving abilities but also honed my capacity to efficiently gather, assess, and implement relevant online information to support our clients effectively. Furthermore, my understanding of entrepreneurship allowed me to automate workflows, wh

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Full-Stack Developer

National Institute for Industrial Training,

Nov 2022 - Jul 2023 (9 months)

As a Full-Stack Developer, I was responsible for designing and implementing robust web applications, ensuring seamless integration between front-end and back-end technologies. I collaborated with cross-functional teams to gather requirements and deliver high-quality software solutions. Additionally, I conducted extensive online research to identify innovative technologies, analyze competitor solutions, and implement best practices, ensuring that my work remained up-to-date and aligned with industry standards. This commitment to research not only enhanced the quality of my projects but also contributed to the overall success of the development team.

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Professional Freelancer (Web Architect)

Freelancer.com,

Jan 2022 - Oct 2024 (2 years 10 months)

Based on project commitments. Developed web solutions for diverse clients.

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Web Automation Intern

GOVT EMPANELLED RESEARCH BODIES

Jan 2022 - Jan 2023 (1 year 1 month)

As a Web Automation Intern, I was responsible for automating digital content publishing and monitoring online engagement metrics, which significantly streamlined social media workflows. I collaborated with the team to enhance the efficiency of our online presence. Additionally, I addressed user queries and technical issues, directly supporting customer service through timely resolutions and clear communication, ensuring a positive experience for users interacting with our digital platforms.

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Web Automation Sales Funneling Specialist

IndiaTechSoft

Jan 2021 - Jan 2022 (1 year 1 month)

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Head of Business Development

Hash Code Life

Jan 2021 - Jan 2022 (1 year 1 month)

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Con tent Writer

Autentic Kolkata

Jan 2021 - Jan 2022 (1 year 1 month)

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Coordinator of Volunteers

Ladli Foundation Trust

Nov 2020 - Jan 2021 (3 months)

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Team Leader/Academic Advisor/HR Officer

ILP Overseas

Nov 2020 - Jan 2021 (3 months)

Web Developer

Freelancer.com

Jan 2020 - Jan 2021 (1 year 1 month)

As a Web Developer, I was responsible for designing, coding, and maintaining websites, ensuring optimal functionality and user experience. I collaborated with clients to gather requirements and translate them into technical specifications, while also troubleshooting and resolving issues efficiently. Additionally, my experience in entrepreneurship allowed me to interact with community members, manage feedback, and support users through various digital channels. This role was rooted in understanding user concerns, providing thoughtful solutions, and maintaining high satisfaction levels—core customer service competencies that enhanced my ability to deliver user-centric web solutions.

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Management Intern

LITTLE UMBRELLA FOUNDATION

Jan 2020 - Jan 2022 (2 years 1 month)

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Business Development Manager

Icon Shop

Jan 2020 - Jan 2021 (1 year 1 month)

As a Business Development Manager, I was responsible for identifying new business opportunities and building strong relationships with clients to drive revenue growth. I developed and implemented strategic plans to enhance brand presence and outreach across various digital platforms, effectively driving lead generation through targeted social media campaigns. Additionally, I engaged with prospects and clients daily, ensuring their needs were met through professional and responsive customer service, which fostered customer loyalty and satisfaction.

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