About JSSIFor more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at
jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.Position ResponsibilitiesDesign and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.Troubleshoot and debug software products, and provide suggestions and solutions for improvementReview and validate software requirements, specifications, and documentation, and provide feedback and recommendationsCollaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycleCommunicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing processRequired & Preferred QualificationsBachelor's degree in Computer Science, Engineering, or related field, or equivalent work experienceProven experience as a QA Engineer, Software Tester, or similar role in the software industry Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practicesAttention to detail, accuracy, and qualityAbility to work independently as well as in a teamAbility to manage multiple tasks and deadlinesAbility to learn new tools and technologies quickly and effectivelyAbility to work closely with Philippine engineers, North American product management and engineering leadersExcellent analytical, problem-solving, and debugging skills Excellent communication, collaboration, and documentation skillsEffective verbal and written English communication skillsTest automation experience with PlaywrightKnowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc. Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc. Philippines Specific RequirementsWillingness to Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the companyWith a home office setup conducive for productivity and online collaborationWillingness to occasionally report to the Clark officeJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
