Quality Analyst | Data Collection Team at eTEAM, Inc | Torre
Quality Analyst | Data Collection Team
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eTEAM, Inc

Quality Analyst | Data Collection Team

eTEAM, Inc
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You'll drive operational excellence and measurable impact through data quality and continuous improvement.
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Full-time

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Cata Morales
 8 days ago

Requirements and responsibilities

Are you passionate about driving quality, improving processes, and delivering operational excellence? We're looking for an experienced Quality Analyst with 3–5 years of experience to join our Data Collection Team.What You'll Do:Conduct quality audits and evaluate data collection outputs against defined standardsAnalyze quality trends, perform root cause analysis, and drive corrective actionsDevelop and enhance QA frameworks, SOPs, scorecards, and audit methodologiesMonitor KPIs, quality metrics, and prepare stakeholder reportsProvide coaching and actionable feedback to operational teamsPartner with cross-functional stakeholders to resolve quality concernsLead continuous improvement initiatives and identify automation opportunitiesSupport calibration sessions and maintain consistency in quality evaluationsEnsure compliance with client requirements, data privacy, and security standardsDrive quality governance reviews and present insights to leadershipWhat We're Looking For:3–5 years of experience in Quality Assurance, Data Operations, Trust & Safety, Content Operations, or related fieldsStrong analytical, problem-solving, and stakeholder management skillsExperience with quality audits, reporting dashboards, and data analysisAdvanced proficiency in Excel/Google SheetsKnowledge of SQL, Power BI, Tableau, or automation tools is a plusFamiliarity with Lean, Six Sigma, or process improvement methodologiesExcellent communication, presentation, and documentation skillsAbility to thrive in fast-paced, SLA-driven environmentsWhy Join Us?Opportunity to make a measurable impact on quality and operational performanceCollaborate with global teams and stakeholdersWork on continuous improvement and automation initiativesGrow your career in a dynamic, data-driven environment📩 Interested or know someone who would be a great fit? Apply now or share this opportunity with your network!mbhattacharya@eteaminc.com
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