What we believeIn the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk?We believe a better way is possible—a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle—and that’s what we do.Our roleCrosslake supports changemakers and helps them buy, build, and run better technology. Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole.What we valueYou could be a good fit for Crosslake if you see yourself reflected in our guiding values:Service. We effect change by empowering others.Curiosity. We believe great advice starts with deep understanding.Credibility. Our expertise is earned and proven.Commitment. It’s our privilege to serve clients in their critical moments.Creativity. We are inspired by the constant pursuit of better.Role responsibilitiesManage client-facing project teams to deliver projects that meet their objectives on time and on budgetDrive and participate in company-wide strategy and vision discussionsCultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.)Drive specific practice areas and set roadmaps/plansCapable of scoping an engagementInterview practitioner candidates and help make engagement determinationsOnboard, train and mentor new practitionersAccountable for internal budgeting, scheduling and resource utilizationApprove SOWs, budgets and timesheetsContribute to evolving practice templates, methodologies, and artifactsServe as project lead or second on engagements as neededPlay a leading role in shaping and closing engagements, including solutioning, scoping, and proposal developmentSet and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputsReview and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation)RequirementsEntrepreneurial DNA with clear ownership of execution and delivery client satisfactionSome element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focusExcellent manager of peopleStrong strategic and analytical mindset with exceptional problem-solving skillsStrong interpersonal and presentation skillsExceptional communicator and listener, particularly with clients and prospectsWillingness and natural tendency to “roll up one’s sleeves” and assist wherever neededTeam player who will work across the organization and company to continue improving the way we serve our clientsCoachable and embracing of best practices and feedback as a means of continuous improvementDemonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environmentThe ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagementApproach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completionDemonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companiesDeep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectivesProven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined executionSkilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomesDemonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating modelsHands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimizationIn addition to meeting the bar above, must show a demonstrated “spike” of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence and Value Creation“Spike” of excellence (Technical Due Diligence and Value Creation)Diligence - Scoping: Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverableDiligence - Selling: Balance commercial acumen with partner mindset, doing what’s right for the client above all; shape/create opportunity for Crosslake rather than just responding to client asksValue Creation - Deliver: Execute with excellence in 3 areas: developing technical insights, conveying those insights’ strategic impact on a business (i.e., generating Partner-/CxO-/Board-level “so what” insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.)LocationThis role is US based Remote.
13 days ago