Community Manager at Sonatype | Torre

Community Manager

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Full-time

Legal agreement: Employment

Compensation
USD34k - 77k/year
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities


• Facilitate engagement among customers of all Sonatype Nexus solutions within the community and cross-functionally with internal Sonatype teams such Customer Success, Product Management, Support, and Engineering. • Actively monitor the Sonatype Community on a daily basis, answering questions, directing users to the appropriate self-service resources and Sonatype experts as needed, and guiding discussions to constructive outcomes. • Drive awareness of the Sonatype Community to ensure customers are aware it exists and are easily able to join the conversation. • Expand our advocacy program to engage Sonatype's most successful users, partners, and others throughout the DevSecOps ecosystem. • Serve as the voice of Sonatype and Customer Success through authorship and engagement of community content. • Determine, measure, and regularly communicate KPIs for the Sonatype community.
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