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Posted 4 months ago
Requirements and responsibilities
Job DescriptionAs an Appointment Setter, you excel in scheduling and confirming appointments, demonstrating a proficiency in maintaining transparent communication with clients for a seamless process. You manage calendars and implement timely follow-ups, contributing significantly to the team's overall efficiency.Responsibilities:Make systematic outbound calls to potential customers using provided leads.Engage in conversations to introduce company services and benefits.Use persuasive communication to schedule and coordinate appointments for potential clients looking for outsourcing services.Use scheduling system for organized and efficient management of service appointments.Maintain and update CRM with customer records, interactions, objections, and future outreach opportunities.Actively listen to customer responses, adjusting pitch to secure appointments.Collaborate with the sales team to report daily performance metrics and contribute insights.Engage with clients through phone, email, or online platforms to understand service needs and schedule appointments as per their preferences.Clients supported: AustraliaDesirable Skills and ExperienceMust-haves:At least 2 years of experience as an Appointment Setter in a Telecommunications CompanyExceptional phone etiquetteHas experience in calendar booking and managementHas experience or knowledgeable in CRM tools such as Hubspot, etc.Exceptional written and spoken English communication skills Nice-to-haves:Ability to multi-task, prioritize and manage time effectivelyExceptional attention to detailFriendly and professional demeanorStrong administration, organizing, and computer literacy skillsPerks and Benefits:13th Month payMorning Shift + Weekends Off Sick Leave creditsVacation Leaves creditsMaternity and Paternity leaveHMO from day 1Life insurance upon regularizationMediCash for personal and dependents use Rice, clothing, laundry, and meal allowanceAchievement AllowancesBirthday TreatsCompany Events and TreatsOnline trainings/WebinarsCareer advancement and promotion opportunitiesJob Type:Work from homeFull-timeMid-LevelSchedule:Day Shift (Australia-based client)Monday to FridaySalary:PHP 25,000 per month plus commissionAbout Kwanii:Kwanii is a BPO company that operates in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet clients' evolving needs. Whether it's customer support, data entry, back-office processes, or other outsourcing requirements, Kwanii is dedicated to delivering high-quality solutions that drive both efficiency and growth.
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