OCM Consultant at PROVATOHR INC | Torre
OCM Consultant
Report
P

OCM Consultant

PROVATOHR INC
Emma
Emma
You'll lead enterprise-wide transformation, ensuring seamless adoption of a modernized travel system for a Federal Client.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Remote (for United States residents)
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

Job SummaryGenesis Consulting is seeking an experienced, forward-thinking OCM Consultant with a passion for growth and business transformation. The OCM Consultant will lead the change strategy and user adoption efforts for the implementation of an automated, web-based Travel Management System (TMS) built on SAP Concur for a Federal Client.The OCM Consultant will ensure a smooth transition to a modernized, integrated TMS that preserves the client’s structured approval processes while improving automation, compliance, and traveler experience. This role is critical to achieving enterprise-wide adoption across diverse traveler populations and maintaining operational continuity during system replacement.Duties and ResponsibilitiesChange Strategy & Governance: Develop and execute a comprehensive OCM strategy aligned with the client’s governance structure and divisional approval hierarchies.Change Strategy & Governance: Conduct stakeholder impact assessments across all 14 divisions and traveler groups.Change Strategy & Governance: Establish change governance, sponsorship alignment, and division-level change champion networks.Change Strategy & Governance: Coordinate closely with the Program Manager and technical implementation team to align change activities with system design and deployment milestones.Stakeholder Engagement & Communications: Develop and implement a targeted communications plan addressing executives, division leadership, travel approvers, finance personnel, and travelers.Stakeholder Engagement & Communications: Communicate changes to Travel Authorization (TA) workflows, approval hierarchies, and reimbursement processes.Stakeholder Engagement & Communications: Prepare executive briefings and adoption dashboards to monitor organizational readiness and risk.Business Process Transition: Support transition from the client’s current GDS-connected online reservation system to SAP Concur while maintaining continuity of operations.Business Process Transition: Ensure users understand updated workflows for: Travel Authorizations (TA), Reservation bookings, Automated reimbursement claim submission, Audit and compliance checkpoints.Business Process Transition: Coordinate change impacts associated with integration to monitoring systems, reimbursement systems, and audit services.Training & Adoption: Conduct training needs analysis for all Traveler categories.Training & Adoption: Develop role-based training materials, job aids, quick reference guides, and process documentation.Training & Adoption: Support training delivery (virtual and in-person as required).Training & Adoption: Partner with the customer service support desk to ensure readiness for post-go-live traveler assistance.Readiness & Post-Go-Live Support: Lead organizational readiness assessments prior to deployment.Readiness & Post-Go-Live Support: Support User Acceptance Testing (UAT) from a business adoption perspective.Readiness & Post-Go-Live Support: Monitor adoption metrics, help desk trends, and traveler feedback post-go live.Readiness & Post-Go-Live Support: Recommend and implement corrective actions to improve compliance, efficiency, and user satisfaction.
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.