Account Manager at Citiside Property Management | Torre
You will strategically grow client portfolios, ensuring long-term success and maximizing investment returns.
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Full-time

Legal agreement: Employment

Compensation
USD4 - 7/hour
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Remote (anywhere)
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Posted 3 months ago

Requirements and responsibilities


Job DescriptionWe are looking for a high-energy, client-focused Account Manager to serve as the primary point of contact for our valued customers. Your goal will be to build long-term relationships, ensure client satisfaction, and identify opportunities for account growth. You will act as a strategic advisor, bridging the gap between our clients' business challenges and our company’s solutions.Key ResponsibilitiesRelationship Management: Build and maintain strong, long-lasting relationships with key stakeholders and executive sponsors.Account Retention: Monitor client health and engagement to ensure high retention rates and prevent churn.Strategic Growth: Identify opportunities for upselling and cross-selling to help clients achieve their business goals while increasing company revenue.Onboarding & Support: Guide new clients through the onboarding process and act as a liaison between the client and internal technical/product teams.Performance Tracking: Prepare and present regular reports on account status, milestones, and ROI to both clients and internal leadership.Contract Negotiation: Manage contract renewals and lead negotiations to ensure mutually beneficial terms.Requirements & QualificationsExperience: 3+ years of experience in Account Management, Customer Success, or Sales (B2B experience preferred).Communication: Exceptional verbal and written communication skills in English; ability to present complex ideas clearly to C-level executives.Problem-Solving: Proactive mindset with the ability to anticipate client needs and provide creative solutions.Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot) and project management tools.Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.WARNINGSNo temporary workers.Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.No working for another company at the same time.No hiring subs to do what we hired you to do.We terminate immediately due to these violations.About the CompanyCitiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.Core Values we expect team members to remember:Trust.Go Getter.Transparency
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