Account Manager - Sneakers at GOAT Group | Torre

Account Manager - Sneakers

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Full-time
Compensation
USD68.4K - 85.5K/year
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Los Angeles, CA
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Posted about 2 years ago

Responsibilities & more


GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. We are looking for an organized and people-oriented Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the sneaker market, committed to providing top-tier customer service and confident in relationship building. Responsibilities: - Maintain and optimize seller relationships on the platform - Track KPI’s for your accounts, identifying call outs and actions - Assess each account’s status, performance and full potential - Collaborate with internal teams in ensuring product is listed for sale in a timely manner - Use data-informed guidance, to help accounts achieve growth on our platform - Solve seller issues through troubleshooting, with prompt communication - Provide dedicated customer support for our power sellers - Drive business by prospecting existing connections and proactively sourcing new accounts
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