National Employee Benefits Administrator at USI Insurance Services | Torre

National Employee Benefits Administrator

You'll empower clients nationwide by optimizing complex benefits administration through expert system configuration.
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Full-time

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Remote (anywhere)
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Shared by
Juan Palo Rodriguez Montoya
6 days ago

Requirements and responsibilities


What You’ll Do:Support multiple client accounts using leading benefits administration technologyDeliver best-in-class client service to manage retention and drive growthBuild, configure, and oversee benefits systems tailored to each clientServe as the primary contact for eligibility, enrollment, billing, COBRA, EOI, and benefit changesTroubleshoot and resolve carrier/vendor issues, acting as a liaisonManage carrier sites on behalf of clients as neededParticipate in client meetings regarding systems and processesHelp develop and communicate employee benefits informationProvide issue resolution support and oversightParticipate in peer review processesEnsure consistent employee and client experience by following proceduresSet up and maintain data integration files as neededStay current on benefits administration technology and trendsWhat We’re Looking For:2-3 years of customer service experience with employee benefitsHigh school diploma required; college degree preferredAdvanced understanding of benefits admin systems (Employee Navigator or similar a plus)Strong technical, organizational, and communication skillsDetail-oriented, solutions-driven, and comfortable in a fast-paced environmentReady to make an impact? Apply now to be part of a collaborative team supporting clients nationwide!
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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