Senior IT account manager at Teleperformance Spain

In Teleperformance we're looking for the best talent to join us as a Senior IT Account Manager responsable for: * Channel the requirements of the IT to strategic clients, becoming the Single Point of Contact (POC). * Facilitate communication between the IT areas and both internal and external clients. * Manage the movements, additions and changes requested, in order to improve response times in the areas of the IT. * Follow up and control the internal IT and Facilities areas of requirements and technology initiatives of the clients in charge. * Service management: Generate management reports for both internal and external clients. * Coordinate the areas within the IT to generate the responses to the audits of the clients in charge. * Push technical support IT areas and clients (internal and external) for the resolution of incidents, problems and requirements. * Problem process: Along with Problem manager lead Work tables and initiatives to find any kind of alternative to IT issues. Requirements: * Bachelor’s degree in Systems Engineering, Electronic, Engineerin, Electronic Engineering or related Master (Desirable). * 3-5 years of experience in IT processes, IT pre-sales, IT Service Delivery, IT infrastructure. * Office profficency.

Senior IT account manager

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Hillary Quiñonez

Hillary Quiñonez

About Teleperformance Spain:

mission:

jobs.teleperformance.es

Admin access needed

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