Bilingual Client Success Manager at Remote Latinos | Torre

Bilingual Client Success Manager

Urgently looking for a bilingual CSM
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Full-time

Legal agreement: Contractor

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Candidate

Compensation
USD1.5k - 2k/month
Non-negotiable
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Remote (for Colombia residents)
Remote (for Argentina residents)
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Posted about 2 years ago

Requirements and responsibilities


As a Client Success Manager (CSM), you will be at the forefront of our client interactions, ensuring their success and satisfaction. We prefer female candidates for this role. Your responsibilities will include handling client communication, internal coordination with various departments, conducting check-ins and reports, facilitating team meetings, and providing industry training. Day-to-Day Responsibilities: - Engage with clients on a daily basis, addressing their needs and concerns. - Coordinate internally with other departments to ensure seamless client experience. - Conduct regular check-ins, monthly reports, and participate in team meetings. - Provide industry training to clients as needed. Non-Negotiable Requirements: - Bilingual in English and Spanish (ESP-ENG). - Excellent command of the English language. - Organized and highly communicative. - Previous experience as a Client Success Manager (CSM).
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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