About the roleUnder general supervision and reporting to Vice President of NDT/Metrology, the Director of Quality Operations serves as a vital link between the Prime Aerospace customers, their suppliers, and the TRIGO ADR Quality Assurance field team for executing and expanding on key initiatives inside of the supplier quality organization. Applicants must have experience in aerospace manufacturing and hands-on quality expertise. The ideal candidate will have demonstrated problem-solving skills and the ability to be flexible in high-pressure situations. Travel required up to 25%. Remote position (must have aerospace background)ResponsibilitiesBuild an organization including management and working teams, deployed within regional zones, to support SMS’ business plan and objectivesDeploy the necessary team to a wide range of commodity suppliers throughout the US and InternationalBe responsible for procedures, processes, and Quality System development and implementationParticipate in Business Development opportunities, including presentations, RFP responses, and contract developmentOversee training development and implementation across the organizationHave expertise with AS9145 (APQP/PPAP), root cause analysis and corrective actions, FMEA, Statistical Process Control, Gage R&R, etc.Direct formal/informal problem-solving initiatives within the supply baseLead, motivate, and coach a diverse set of quality engineers and managers tasked with exceeding customer requirementsDesign, implement, and document procedures and process control, testing and inspection requirements, and process improvementEstablish and implement metrics (process capability, control charts, yield) to measure effectiveness and enable managers to make sound product quality decisions and planningEstablish collection of analysis systems of statistical data to predict trends that will affect improvement of product qualityQualificationsBachelor of Science in Mechanical Engineering, or other STEM field, or related field; MBA preferredMinimum 10–15 years Aerospace Quality experience leading large teamsExperience in ISO9001/AS9100/AS9145Expertise in Quality Management Systems with preferred qualifications in ASQ and Six Sigma (Black Belt)Must be familiar with FARs/DFARsKnowledge of root cause analysis and corrective actions, FMEA, Statistical Process Control, Gage R&R, etc.Experienced with delivering Quality management services in the Aerospace IndustryKnowledge of Quality Tools & StandardsValid auto insuranceAbility to pass pre-employment background and drug screeningUS citizenship required (Supplier Management Solutions, LLC can restrict hiring to US Citizens when government contracts require us to do so; 8 U.S.C. § 1324b(a)(2)(C))Benefits12 days paid vacation first year, increasing with service years10 days paid sick time11 paid holidaysHealthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependentsChamp Plan Wellness and Health (free to employees working minimum 20 hours/week with anticipated $30k/annual earnings; free wellness initiatives; free tele-health; free and discounted RX; auto enrollment unless tax elections result in negative impact; eligible on the 1st of the month following 30 days of continuous employment; requires monthly 10-minute wellness activity participation)401k retirement savings with match (eligible on the first of the month following 90 days of continuous employment; 100% match of 1st 3% contribution; 50% match of next 2% contribution; immediate vesting)Company-provided cell phone, laptop, and mobile wi-fi (for business use only)Regular hourly rate for travel timeDirect Pay Travel arrangements for flights, hotels, and rental carsTravel reimbursements direct deposited with each payroll, including federal rate mileage reimbursement ($0.70/mile in 2025) when driving personal vehicles on company business, and per diem reimbursements for meals and incidentals (overnight trips up to $75; leaving home after 4 pm $40)$1500 employee referral bonus (initial $750 upon hire of qualified referred employee; additional $750 upon referral’s full completion of 90 days’ employment)Pay Range$110,000 to $135,000 (TRIGO ADR considers scope and responsibilities, candidate’s work experience, education/training, key skills, internal peer equity, and market/business considerations when extending an offer.)Company OverviewTRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance supplier quality and supplier delivery performance. Trigo works as an extension of its customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. TRIGO’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers, and Program Managers support hundreds of customers and are deployed to thousands of suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.
14 days ago