Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Loan Processing Manager to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.At Dominion, continuous improvement is a core expectation of leadership. We leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and scale our operations. Leaders are encouraged to thoughtfully integrate these tools into their teams and workflows to drive performance, innovation, and long-term growth.Our Company's Core Values:IntegrityAccountable & DependableTeam CentricSystem & Process OrientedService EthicOrganized Efficiency - Risk Management & ComplianceYour Impact:Drive the performance of the Loan Processing team by ensuring loans move efficiently through the pipeline while maintaining the highest standards of accuracy, compliance, and customer service.Create a more scalable and efficient operation by identifying opportunities to improve processes, leverage technology, and implement AI-assisted workflows that reduce manual effort and increase productivity.Develop and mentor a high-performing team that embraces accountability, innovation, and continuous improvement while supporting Dominion's long-term growth objectives.In This Role You WillEnsure complete, and accurate loans are producedManage a team of up to 8 Loan ProcessorsVerify that loan document integrity is maintained throughout the entire loan processing operationEnsure all loan files are in compliance with Dominion Financial Services LLC’s standardsManage and resolve any escalated issues that arise within your teamEnsure your team remains informed on any changes in guidelines or proceduresDevelop an understanding of all procedures and work as a “hands on” manager within your teamDrive and ensure staff performance goals are metSupport senior management in developing, and executing strategic plansAssist with directing loan processing to ensure targets, and objectives are metManage daily production reports and staff work volume; adjust assignments to meet fluctuating workloadsContinuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experienceUtilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processesContribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.Assist with the training and development of your teamRequirements7+ years of Loan Processing experience5+ years of management experiencePrior experience processing DSCR LoansAdvanced experience with Microsoft Office.Prior Salesforce experience is a plus.Hard money lending experience is a plus.Other Qualifications Include:Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results and/or relationshipsAdvanced verbal and written communication skillsTechnically savvy with the ability to pick up new systems quicklyPrior experience with AI tools is a plusStrong organizational, planning, and time management skillsAdvanced critical thinking and problem solving skillsAdvanced skills interpreting, applying and explaining written and oral regulations, and instructionsApplicants must be a self-starterAI-Enabled WorkplaceOur company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.Benefits: Health insuranceDental insuranceVision insurance401(k)401(k) matchingPaid time offWhile At Dominion You Will EnjoyCompany outings & social eventsVirtual eventsProfessional development and AI training opportunitiesAccess to leading AI tools, including ClaudeCompanywide competitions and rafflesPersonal Financial WorkshopsOrioles Season Tickets
