CS Operations Program Manager at Gong.io | Torre
CS Operations Program Manager
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Gong.io

CS Operations Program Manager

Gong.io
Posted by
Yuliana Velasquez Ramírez
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Full-time

Legal agreement: Employment

Compensation
USD38K - 109K/year
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Hybrid (United States)
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Posted about 5 years ago

Requirements and responsibilities

• Design and launch processes, workflows, and automations that drive internal efficiencies, uplevel the effectiveness of our Customer Success team, and deliver greater value to our customers • Own the end-to-end process from ideation to execution, including requirements-gathering, design, build, measurement, and iteration • Work closely with the Customer Success team to proactively and regularly identify challenges that require operational solutions • Interface with our internal Operations and Development teams to surface Customer Success requirements, and collaborate cross-functionally to design and implement solutions.
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