Transport/IP (TRIP) Operations Manager at Systems Engineering Solutions Corporation

SES provides a competitive salary and the following benefits: Medical, Dental, Vision, AD&D, STD, LTD, Company paid Life Insurance, 401k with employer contribution, Paid Time Off The TRIP Manager will lead a diverse team of professionals supporting the Defense Information System Agency. The TRIP operations team provides 24 x 7 support, and is responsible for overall incident management, including restoral and reporting of the Optical Transport, IP, and legacy networks. The TRIP Operations Manager works closely with functional team managers and senior Network Operations Center (NOC) management to establish cross functional processes and procedures and establish standard policies and procedures which are ITIL based and reflect the overall mission of the GSM-O II contract. Responsibilities: - Assists senior Operations and Maintenance Manager(s) to oversee and direct all aspects of network operations within the Operations and Maintenance Service Delivery Thread. - Directly manage contractor and sub-contract support staff. - Coordinate subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. - Identification and management of issues, risks, and dependencies. - Status reporting to the Service Delivery Manager and customer as required. - Creating, documenting, and executing action plans. - Work with the customer and external stakeholders to accomplish program goals in which we are dependent on them completing tasks. - Develop and implement technical training plans to support the core operations and future technologies - Coordinate directly with secondary sites (Hill AFB) Operations Manager to ensure continuity of operations between both sites - Ensure all Incidents are addressed and worked to ensure timely restoration of services - Work directly with other NOC components to ensure support and coordination is occurring throughout all shifts - Manages aspects of multiple operations tasks simultaneously.

Transport/IP (TRIP) Operations Manager

Requirements and responsibilities

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About Systems Engineering Solutions Corporation:

sescorporation.com/

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