Business Support at EduNext | Torre
Business Support
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EduNext

Business Support

EduNext
Posted by
Gabriela Acosta
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(108) info
Emma
Emma
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Full-time

Legal agreement: Depends on the location of the candidate

Currency exchange and payroll taxes to be paid by:

Company

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+ Health insurance

+ Annual extralegal bonus

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Remote (specific timezone)
public
GMT-08:00 to GMT-02:00
Posted about 3 years ago

Responsibilities

🚀 What we offer: ▪️ This is an excellent opportunity to be part of a top-level and skilled team where you can grow your skills and make a positive difference in this world! ✨ Role mission: ▪️ The main objective will be to maintain a positive customer experience by providing client support during the subscription renovation process, managing invoices, and monitoring receipt of invoices and payments. 🟢 Requirements: ▪️ Proven experience in billing and/or administrative support in customer billing. ▪️ Proven experience in customer service and handling contractual requests. ▪️ Business English level B2 (with excellent writing skills). ▪️ Knowledge and experience in using office tools (Excel) and sheets. 🟢 Skills: ▪️ Excellent customer relationship. ▪️ Excellent planning, analytical, and organizational skills. ▪️ Excellent communication skills, verbal and written. ▪️ Attention to detail. 🟢 Nice to have: ▪️ Bachelor's degree in business administration, industrial engineering, or related field is preferred. 🟢 Responsibilities: ▪️ Perform customer billing for renewals, special sales, or upgrades according to policies and guidelines. ▪️ Execute commercial contracts while considering the service and project to be contracted and adhering to legal and company guidelines. ▪️ Manage payment monitoring and collection management according to company policies and procedures. ▪️ Maintain the best customer experience during the processes you manage. 🟢 What we offer: ▪️ This is an excellent opportunity to be part of a top-level and skilled team where you can grow your skills and make a positive difference in this world!
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