Required Skills:
- Strong expertise in NCR StorePoint modules (Pricebook, Vendors, Fuel, Inventory).
- Hands-on experience in data sync, item management, and store operations workflows.
- Experience with SQL, XML file analysis, StorePoint job framework.
- Retail convenience / fuel domain experience required.
Role Summary:
- The NCR StorePoint Techno Functional Consultant supports all back-office functions including pricebook, promotions, store and vendor setup, daily sales reconciliation, fuel data, and integration with other store applications.
Key Responsibilities:
Functional Responsibilities:
- Serve as SME for NCR StorePoint POS, back-office (Pricebook, Inventory, Vendors, Fuel, Reports).
- Perform item master, PLU, pricing, cost, and promo updates.
- Maintain store parameters, registers, devices, and configuration settings.
- Handle vendor setup, invoices, receiving, and inventory adjustments.
- Validate sales, tax, deposit.
- Support daily BO workflows: EOD, financials, data sync validations.
- Troubleshoot store-level discrepancies (sales, promotions, fuel variances).
Technical Responsibilities:
- Support L3 analysis for StorePoint failures, sync issues, or batch job failures.
- Debug StorePoint logs, SQL records, import/export processes.
- Monitor and fix integrations issues.
- Validate StorePoint upgrade patches in test/lower environments.
- Create and execute SQL queries for troubleshooting and data corrections.
- RCA for recurring BO issues or repeated store discrepancies.
Operational Responsibilities:
- Oversee deployment of pricebook updates across regions/stores.
- Provide support during store openings, migrations, mass item changes, or new rollouts.
- Maintain SOPs and process documentation for StorePoint workflows.
- Coordinate with business teams on inventory, vendor, and fuel management processes.
- Support compliance reporting and reconciliation routines.
