Splz Senior Infra Engineer (Application Support)

Mphasis

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Full-time

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Remote (anywhere)

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5 months ago

Provide comprehensive L2/L3 application support for Digital Banking platforms in a global distributed environment. Manage and monitor complex batch job lifecycles in Autosys, including scheduling, dependency mapping, and troubleshooting failed jobs. Diagnose and resolve critical issues related to resource contention, job delays, and application middleware failures. Lead the coordination of Release Plans and calendars, ensuring seamless deployment within banking environments. Execute ITIL processes across Incident, Service Request, and Change Management using tools like ServiceNow, BMC Remedy, and JIRA. Monitor system health and performance using enterprise tools including Splunk, AppDynamics, Grafana, and ThousandEyes. Manage application servers, web servers, and load balancers (AppViewX) to ensure high availability and BCP readiness. Collaborate with cross-functional teams to adopt CI/CD techniques and Agile/Scrum methodologies for continuous service improvement.

Proficient

Agile methodologies

AppDynamics

Application servers

BMC remedy

Business continuity planning

CI/CD

Change management (CM)

Grafana

Incident management

Jira

Scrum

Service Request Management

ServiceNow

Splunk

About Mphasis:

A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey. Customer centricity is foundational to us and is reflected in the Mphasis’ Front2Back™ (F2B) transformation approach. F2B is a customer-in view approach that uses our industry-specific X2C2TM framework, and harnesses the power of cognitive technologies and rich data resident in enterprises to transform them. It is a way to introduce disruptive technology to smartly transform legacy environments. . Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more Mphasis Presents #HowGeekAreYou Passion, Perseverance, Perfection – we are defined by these three words. Relentless in our pursuit of knowledge, we believe in accepting the difference and defining the 'new normal', staying true to our vision and values. We believe in growth by knowledge, responsibility by authority and freedom by flexibility. Be a part of a place where ideas are celebrated and perseverance is worshiped. Our doors are wide open, and breakthrough ideas are welcome from anyone. But we have a question to ask before we let you in: How Geek Are You? Click here to know more.

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Domain created: May 1998

www.mphasis.com/

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