Ready for a bigger claims role, but your current company is holding you back?We’re looking for a Gadget & Warranty Claims Team Lead to join ClaimSorted.This role is ideal for either:an existing Claims Lead who wants to move faster, ora strong Claims Handler who is ready to step up into leadershipWe are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.If you join us, we will give you the training and support to become the best Team Lead possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.About ClaimSortedClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.What you’ll doLead and line-manage a team of Claims HandlersDrive performance across quality, productivity, and customer satisfactionManage workflow allocation and team capacityReview claims quality and coach team members to improveMaintain oversight of the claims portfolio and escalate risks earlyAttend client meetings as a claims expertPersonally handle a small portfolio of claims to stay technically sharpWhat we’re looking forBased in the UK or Ireland with work authorisation3+ years of gadget, warranty, or consumer electronics claims experienceStrong organisation and ability to prioritise independentlyComfortable using data to make decisionsTeam-oriented, hardworking, and ambitiousExperience leading, mentoring, or coaching others is a plusStartup or high-growth experience is a plusWhy join usThis is a chance to grow faster than you would at a traditional insurer or claims business.You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.If you’re ready to step up, work hard, and build a career in claims leadership, we’d love to hear from you.Our ValuesMove Fast – Act decisively, iterate quickly, optimise for momentum.Always Overdeliver – We exceed expectations in everything we do.Think Customer-First, Always – The customer experience drives every decision.Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’Say It How It Is – Transparency and direct communication build trust.Compensation & BenefitsCompetitive salary beyond the industry standardQuarterly performance bonus: up to 15% of quarterly salaryEquity participation: stock options as an early-stage team memberHealth insurancePension contributions28 days annual leaveAccelerated promotion track in a high-growth environment
