PH Customer Service Representative at Aventus LLC | Torre

PH Customer Service Representative

You'll elevate premium e-commerce brands by delivering exceptional, personalized customer experiences.
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Freelance
Recurrent
Compensation
USD3 - 4/hour
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Remote (for Philippines residents)
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Emma of Torre.ai
about 1 month ago

Requirements and responsibilities


CX Service Representative – Deliver Premium Experiences at AventusWho We AreAventus is redefining the customer experience. We are a CX boutique, built to serve premium e-commerce brands with exceptional service, deep brand integration, and a culture of excellence. As a company built on southern charm and hospitality, we foster a supportive and people-first culture.As a CX Service Representative, you won’t just answer calls—you’ll be a brand ambassador, ensuring every customer interaction reflects the values and excellence of the brands we represent.Aventus Global Citizenship: Equal Opportunities, Without BordersWhen you join us, you become an Aventus Global Citizen, a valued member of a team that prioritizes growth, collaboration, and inclusivity.Every Aventus team member, regardless of location or employment status, receives:Career Growth & Development – mentorship, promotions, and leadership training to help you advance.Equal Perks & Benefits – paid time off, medical aid bonuses, and holiday incentives (whether you are an employee or contractor).A Culture of Support & Recognition – celebration of achievements, personal milestones, and contributions that drive excellence.Work with exclusive and trendy brands in the e-commerce spaceWhy Join Aventus?Competitive Net Pay – USD 3-4 per hour100% RemoteWork with the most exclusive and exciting brands in the DTC space!Paid Time Off & Holiday Bonuses – recharge and get rewardedMedical Aid Bonus – contribution to your healthcare needsA Culture of Collaboration & Excellence – service, innovation, and personal growthWhat You’ll DoProvide high-quality, personalized support across multiple customer channelsAct as an extension of our clients' brands, ensuring every interaction feels seamless and premiumUtilize leading CX technology (e.g., Shopify, Gorgias, Zendesk) to enhance the customer experienceDeliver proactive solutions that elevate the customer journey beyond expectationsCollaborate with CX Coaches and Service Excellence Leaders to optimize performance and resultsWho You ArePassionate about CX & Brand Representation – go beyond customer service and create experiencesAdvanced Fluent in English (C2 Level) – strong, fluent communication in English is keyTech-Savvy & Adaptable – embrace digital tools and evolving processesDriven by Excellence – results-oriented mindset with a focus on qualityA Team Player – collaboration is at the heart of what you doNoteThis is an independent contractor position. Aventus does not provide government-mandated benefits or withhold taxes. Contractors are responsible for managing and filing their own taxes in compliance with their local government regulations.ApplyReady to elevate customer experience and be part of a company driven by excellence? Apply now and become an Aventus Global Citizen.DisclaimerAventus will never ask for any payment at any stage of the recruitment process. If you are ever asked for money in relation to your application, please get in touch with our HR department immediately.The pay range mentioned may vary depending on the exchange rate of your country. Rates are fixed in USD—refer to the rate specified in this ad.
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