QA Analyst, Thrive at Sword Health | Torre

QA Analyst, Thrive

You'll define quality for AI care, ensuring seamless, safe, and effective experiences for real people.
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Full-time

Legal agreement: To be defined

Compensation
EUR22k - 34.6k/year
~USD25.2k - 39.7k/year
location_on
Remote (for Portugal residents)
Shared by
Emma of Torre.ai
17 days ago

Requirements and responsibilities


As a QA Analyst on the Thrive In-Session team, you won’t just validate what’s built, you’ll help define what “good” looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.RoleAs a QA Analyst on the Thrive In-Session team, you won’t just validate what’s built, you’ll help define what “good” looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.What you’ll be doingWork closely within a cross-functional team (Mobile, Backend, AI, Algorithms, Design, Data, Product) and collaborate across teams when neededGet involved early — contribute to design and development discussions to help prevent issues before they reach testingDesign, execute, and maintain test plans and test casesBuild and maintain QA processes and procedures that the whole team can benefit fromIdentify, document, and track defects through to resolutionMaintain thorough testing documentationInvest in test automation over timeWhat you need to have2–3 years of experience as a QA AnalystExperience testing mobile appsExperience with test automationExperience in test case design, creation, execution, and reportingFamiliarity with tools like Postman, Jira, Git, Xray, Android StudioGood analytical, communication, and teamwork skillsA critical mindset and attention to detailAutonomy and initiativeStrong written and verbal communication skills in EnglishAI Proficiency at Sword HealthAI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.Explorer (Level 1) — Uses AI daily to boost personal productivityBuilder (Level 2) — Creates workflows and tools that elevate the whole teamIntegrator (Level 3) — Embeds AI into products and processes at scaleEvery hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.Portugal - Sword Benefits & Perks:Health, dental and vision insuranceMeal allowanceEquity sharesRemote work allowanceFlexible working hoursWork from homeDiscretionary vacationSnacks and beveragesNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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