warning
Heads-up
Requirements and responsibilities
Jamloop is building the next generation of performance-driven advertising for the streaming TV era.We help brands and agencies turn CTV into a measurable, accountable growth channel, connecting advertising directly to real business outcomes, both online and offline. Our platform combines proprietary bidding, premium direct inventory, and advanced audience targeting to run high-performance CTV campaigns with precision.We believe streaming TV advertising should do more than build awareness. It should drive business growth.Jamloop is a lean, high-expectation team operating in a high-growth environment. The opportunity here is real: to build, shape, and scale alongside a company defining the future of performance advertising.Role OverviewJamloop is hiring a Solutions Engineer to serve as the connective tissue between our customers, revenue teams, and product organization.This role sits at the intersection of Product & Engineering, Sales, and Client Success. While positioned within the Client Success organization, the Product Solutions Engineer functions as an extension of Product, bringing market intelligence, customer feedback, and real-world use cases into product discussions while helping prospects and customers understand the full value of the Jamloop platform.The ideal candidate combines deep adtech expertise with exceptional communication skills and strong product instincts. You are equally comfortable leading a strategic product demonstration, facilitating a discovery conversation with a prospective customer, participating in roadmap planning discussions, or translating customer feedback into actionable product recommendations.In the near term, success comes from elevating product demonstrations, improving technical discovery, and helping prospects understand how Jamloop's platform drives measurable business outcomes. Over time, this role becomes a trusted voice in product strategy by identifying market opportunities, surfacing customer needs, validating product direction, and influencing roadmap priorities.This is not a traditional Sales Engineer role focused solely on supporting deals. This is a product expert who happens to sit within Revenue, someone who serves as the voice of the customer internally while ensuring customers and prospects clearly understand where the platform is today and where it is going tomorrow.The Solutions Engineer will be expected to participate in roadmap reviews, product planning discussions, and feature feedback sessions as a core stakeholder, helping ensure product investments align with customer needs, market opportunities, and commercial priorities.What You'll OwnProduct Demonstrations & Solution ConsultingLead strategic product demonstrations for prospects, customers, agencies, and partnersTranslate platform capabilities into customer-specific business outcomesSupport technical discovery and solution design throughout the sales processContinuously refine demo narratives based on customer feedback and product evolutionVoice of the CustomerCapture recurring customer feedback, feature requests, workflow challenges, and market needsIdentify patterns across prospects and customers that inform future product investmentServe as a structured conduit between customer-facing teams and ProductBring real-world customer context into roadmap and prioritization discussionsProduct Strategy & Roadmap InfluenceParticipate in roadmap reviews, planning sessions, and product feedback discussionsPartner with Product and Engineering to validate new concepts, workflows, and feature ideasHelp evaluate market opportunities and competitive dynamicsEnsure customer-facing realities are represented during product decision-makingProduct Expertise & Internal EnablementBecome the internal expert on Jamloop's platform, integrations, measurement capabilities, and roadmapHelp Sales, Client Partnerships, and Customer Success stay current on product changes and enhancementsDevelop product education materials, FAQs, demo assets, and enablement resourcesPartner with Product Marketing on launches, messaging, and customer communicationMarket Intelligence & Competitive InsightsMonitor competitive offerings, market trends, and emerging customer needsHelp leadership understand how customer expectations are evolvingProvide strategic recommendations that strengthen product positioning and differentiationSurface opportunities for innovation and commercial growthMust-Haves4+ years of experience in AdTech, MarTech, digital advertising, or related technology environments2+ years working directly with a DSP, programmatic buying platform, SSP, ad server, measurement platform, or related advertising technologyStrong understanding of CTV, programmatic advertising, audience targeting, attribution, and campaign measurementProven experience leading customer-facing product demonstrations, solution consultations, or technical presentationsAbility to translate complex platform capabilities into clear business valueStrong executive communication and stakeholder management skillsExperience working cross-functionally with Product, Engineering, Sales, and Customer SuccessComfortable operating independently and influencing without direct authorityWhat Success Looks Like in 6–12 MonthsProduct demonstrations consistently improve prospect engagement, evaluation quality, and sales effectivenessCustomer feedback is systematically captured, prioritized, and incorporated into product discussionsProduct and Engineering teams view this role as a trusted source of market intelligence and customer insightRevenue teams have greater confidence discussing product capabilities, roadmap direction, and platform differentiationProduct roadmap conversations increasingly reflect real-world customer needs and market opportunitiesProspects and customers gain a deeper understanding of Jamloop's value proposition and strategic visionThe feedback loop between customers, Revenue, and Product is faster, more structured, and more actionableThe Product Solutions Engineer is recognized internally as a key bridge between market needs and product strategyWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)