Program Manager (Crisis Ops)

micro1.ai

(1)

Emma

You will elevate platform reliability, ensuring seamless AI-driven human intelligence matching for 1 billion people.

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Full-time

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19 days ago

Own the incident lifecycle and on-call program; build/run crisis response playbooks; manage incident tooling (PagerDuty/Opsgenie/Status Pages); run tabletop exercises and game days; track MTTA/MTTR and post-mortems; drive RCAs to closure; coordinate Eng/SRE/Support/Legal/Exec; define SEV levels/RACI/SLAs; audit backups/failover; report trends and readiness to leadership; continuous process improvement.

About micro1.ai:

micro1 is an AI platform that connects top global talent with leading AI labs and enterprises, transforming human expertise into high-quality datasets that power next-generation artificial intelligence. Through its end-to-end data engine and AI recruiter, the company sources, vets, and manages skilled professionals to improve how AI models learn, reason, and perform. With a focus on human-in-the-loop intelligence, micro1 builds the talent and data infrastructure driving the future of AGI.

mission:

To transform human intelligence into high-quality data that powers the world’s most advanced AI systems.

Reputation:

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Signalers: 30

Domain created: Dec 2022

www.micro1.ai/li

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